Henry MedsHenry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Medical Specialists · Middletown, Delaware
New
Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
11,880 approved reviews, newest moderated first
Margaret J.
Excellent customer service and NP Kimberly has been great. Coming up on a year of TT for my husband and he said he feels better now than he has in years. As a retired nurse myself, I have been very impressed with the level of care he's received.
Response from Henry MedsMar 26, 2025
We love hearing about positive experiences! Thanks for sharing your feedback.
Thomas
My problem with Henry Meds wasn't the meds, just getting them. Every time I needed a refill their survey would go to my spam folder even though I didn't mark it as spam so that's on me. What really got me upset is every time I needed a refill, they would make me fill out the form. Once I fill out the form you expect to get your meds once a doctor looks it over. Nope... It then has to be examined again and then you got to wait two - three weeks for a facetime call with the doctor to which they just agree to everything you say and just a big game of ring around the rosy. By the time you get through that process you have missed about 8-10 doses and you start all back over again. So my weight kept going down, then I would play their game of telephone and it would go back up. They didn't pause the charging my account, only shipping my medicine.
Response from Henry MedsMar 26, 2025
To better assist you, we've requested some additional information. Trustpilot will send you a request shortly—please take a moment to provide the necessary details. Your cooperation is greatly appreciated, and we thank you for helping us address your concerns!
customer
All my questions concerns, and side effects and expectations were discussed. I feel confident and prepared starting this journey.
Response from Henry MedsMar 26, 2025
We appreciate you taking the time to share your experience! Your satisfaction means a lot to us.
Amy D.
I actually enjoyed my appointment with Adina. She was friendly and took her time explaining things to me. I didn’t feel rushed or as if I wasn’t able to ask all the questions I had. I’m very happy with this experience so far!
Response from Henry MedsMar 26, 2025
We’re delighted to hear about your great experience! Delivering exceptional service is always our focus, and your feedback truly means a lot to us.
PJ A.
Great experience!
Response from Henry MedsMar 26, 2025
We appreciate you taking the time to share your experience! Your satisfaction means a lot to us.
MELISSA
I canceled my subscription the same day they took out my monthly payment! Needless to say they would not refund me or send me the meds I paid for.
Response from Henry MedsMar 25, 2025
To assist you more effectively, we've requested some additional information. Trustpilot will send a request soon—please take a moment to provide the needed details. We appreciate your cooperation and thank you for helping us resolve your concerns!
Chyndolleyes
Update 4/1 my previous review was after my online visit however after being approved over a week ago I have yet to see my prescription be filled or shipped. I have chatted multiple times and keep getting the run around first it was 5 business days now it’s 7 to 10 this is horrible customer service for the price I’m paying. Will be cancelling my subscription after this issue is resolved. Review 3/25 Great experience glad I took the chance and tried
Response from Henry MedsMar 25, 2025
Your satisfaction means everything to us! We truly appreciate your feedback.
Dev D.
Paul is the PA I meet with. His knowledge, customer service and ease communication have kept me a loyal Henry’s customer.
Response from Henry MedsMar 25, 2025
Your feedback is truly appreciated! It’s rewarding to hear when we’re able to provide a great experience, and we’re thankful for your support.