Victoria P.
They were great didn't give 5 star…
They were great didn't give 5 star because wr can always improve
Response from Henry MedsApr 25, 2025
Thank you for your review. We’re so glad to hear you had a positive experience.

Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Medical Specialists · Middletown, Delaware
New

Medical Specialists · Denver, Colorado
Excellent

Medical Specialists · Spokane, Washington
Excellent

Medical Specialists · Irvine, California
Excellent
11,880 approved reviews, newest moderated first
Victoria P.
They were great didn't give 5 star because wr can always improve
Response from Henry MedsApr 25, 2025
Thank you for your review. We’re so glad to hear you had a positive experience.
Karen H.
Helpful, friendly and prompt customer service. A really easy process!
Response from Henry MedsApr 25, 2025
Thank you for your kind words! We’re so glad to hear you had a positive experience.
Gail J.
They took my money before I even had an appointment with a provider. Henry Med charged my credit card and would not refund my $349 as I cancelled before even a consult or getting medication. They have an F rating with better business bureau.
Response from Henry MedsApr 24, 2025
To assist you more effectively, we've requested some additional information. Trustpilot will send a request soon—please take a moment to provide the needed details. We appreciate your cooperation and thank you for helping us resolve your concerns!
Tanner S.
This company probably has the best ongoing customer service I have ever dealt with. They answer quickly and help you quickly. The doctors have all been great, professional and understanding. The medications comes fast to the door. I tried Hims at first but Henry’s was cheaper and the service is great. I really wish they had an app, it’s all done through a web portal but that’s really a small gripe.
Response from Henry MedsApr 24, 2025
Thank you for your amazing review! We’re delighted to hear that everything went smoothly for you.
John T.
Easy and fast!!
Response from Henry MedsApr 24, 2025
Thank you for your thoughtful review! We’re committed to providing excellent service, and it’s great to hear that reflected in your experience.
Sarah A.
I was pleased with my apt last week but it has now been over a week and my script has not even been processed. I am paying for a whole month without even receiving any meds. I hope to get them soon and hope they will be on time each month.
Response from Henry MedsApr 24, 2025
Thank you for your review. Our goal is to ensure that all patients receive their medication within 8-10 business days after their intake appointment. Any patient that experiences a delay beyond 10 business days, please contact us at [email protected] or call (909) 787-2342. We appreciate your feedback!
Sarah
Great experience. Did not make me feel uncomfortable at all, and the meds came in the mail right away
Response from Henry MedsApr 24, 2025
Thank you for your review! We truly appreciate your support and are glad to hear you had a smooth experience.
customeranita
Good friendly quick service
Response from Henry MedsApr 24, 2025
Thank you for taking the time to leave a 5-star review!