Henry MedsReviews of henrymeds.com

Always prompt and efficient response from Henry Meds.

It was a great experience I had with Danny K. earlier today. Danny was very knowledgeable about your weight loss medications and the options I would be afforded on my weight loss journey with Henry Meds. Danny is a total asset to Henry Meds and he has great Public Relationship skills! He was very easy to speak with, he exhibited great professionalism, and it was a pleasure to have him give me the insight I needed to pursue doing business with Henry Meds again. As I stated earlier, Danny is an asset to your company and I would like to recommend him for a promotion with an increase in pay for being an excellent Representative of Henry Meds who displayed an ultimate passion and esteem professionalism throughout our phone conversation. Thank you, Danny K.!

I had taken Phentermine before with good results so was pleased I was able to be prescribed Phentermine at Henry Meds. The application process is very easy all the way up to the video appointments with the Provider. Everyone is very friendly and easy to talk with.. willing to answer any questions or concerns.. and offering good advice as well. I appreciate that the Providers are very careful with these meds. When I first applied I was on an anti-depressant. I was denied and told I needed to finish up with that prescription before Phentermine would be prescribed. I've been taking Phentermine for a few months now and have lost 27 lbs.. 15 to goal. Phentermine really helps decrease the appetite and gives me a bit of energy which I love. I recommend Henry Meds!

I have been a customer over a year. Recently they have been trying to renew my prescription when I had not finished the prescription from two refills earlier. They don’t respond to emails and when I call I am placed in a Queue and after 15 minutes holding they send me a message to call back. It appears they have money issues because of rapidly trying to have you refill a prescription and they have no employees answering the phone. I would suggest looking for another provider.

My provider listen to my concerns and gave me very useful information to address my issues. My provider also told me if I had any questions or concerns to feel free to reach out to them. Just overall the best aid I've had.

Their medication is no where near as effective as the real medication. I talked to the PA about it and he just dismisssed the issue. You can get the medication from Good Rx for basically the same price now and it actually works.

My experience with Henry Meds is wonderful. It’s super easy to schedule an appointment with a provider, and every provider I’ve met with is informative and supportive. Once my prescription is renewed my medication comes in pretty quickly, usually within 2-3 days. I’ve emailed their customer service department several times with various questions and concerns regarding my account. My emails were responded to within 24hrs, tops; sometimes within an hour of my submission. My concerns are resolved successfully, with each representative being patient and friendly. Oh, and Henry Meds is the most affordable GLP-1 meds provider I could find out there, and I did my research, believe me! Thank you Henry Meds for your exemplary customer service.

I cancelled my subscription over 3 months ago via phone call. I have been billed 297 per month since then - no medication and no appointments. I have tried to call again and input on hold for a minimum of 2 hours- never speaking to anyone. I have sent emails and messages on their website without a response. I went to the site today to try to cancel my subscription and it will not let me. It asks questions on reason for cancelling and will ONLY allow me to move to the next screen if I say I met my desired weight. If you choose anything else, it will not allow you to move to the next screen. I went ahead and selected “met desired weight” just move forward, with options being to continue at a lower price or just cancel subscription. I f I choose just cancel subscription, it will not allow me to move forward. I have made screen recordings of this happening. They essentially prohibit cancelling the service. I am beyond frustrated with their poor customer service and will be co reacting an attorney to help me rectify this situation