Henry MedsReviews of henrymeds.com

I've been on TRT for almost 3 years now and unfortunately, this is my 4th different provider during that time. Henry is without a doubt the most professional organization I've dealt with! Everything from the medical consult, which was done through Zoom and didn't feel rushed like the typical phone call where it's been my experience of hurry up and get off the phone so I don't miss my tee time, to the treatment delivery had been first class. They even use grape seed as a carrier which until now I didn't know is the least inflammatory compared to the sesame oil most providers use. As I mentioned this is all fairly new to me and I didn't even know different oils made a different in fact, I didn't even know oil usage was a thing. It feels good to be thoroughly informed about what's going into your body since the reason it's being used is to correct an age related deficiency. I'd recommend this service to anyone!

My nurse advised me to start taking double dosages of the semiglutide pills so that it would be more effective while my new prescription for the stronger dosage was filled. The nurse wasn’t aware of how long it takes for a prescription to be delivered. I took double dosages per directed by the nurse and now I’ve run out of meds until the new prescription is filled and delivered. In addition my credit card has been already charged for medication that I DONT have. I am strongly considering cancelling my subscription with Henry Meds.

After a video call, I was prescribed medication and was told I should receive it by the end of the following week (about 5-8 business days), I finally reached about after 11 days (not business), as my prescription still only showed "received" at the pharmacy, not even processing. I reached out to customer service, they expedited the prescription and I received it about a week after that. 3 weeks later, I have 1 week remaining in my original fill and I don't see anything in my portal about a refill processing. I emailed customer service and received a response on 5/13 that my refill was processing and it would be shipped automatically. 5/16 - I have 2 pills left and I reach out again. Now, I am told there are delays with my medication, that my refill was signed on 5/12 and that processing is currently 10 business days. I mentioned in my original email that I was getting ready to go out of town for work and it was "offered" - if approved my me (which it was not) that they could hold it til I returned asking about my travel dates. I emailed back that I would be home in 2 days. I received a response that they would hold it and ship it after my return. I emailed back saying not to do that, since it would only be 2 more days and that I would like for it to be there when I return. I received a response that they would release the hold. Now mind you, all of this back and forth was only over the course of a few hours, in the same day. I returned home, no meds, nothing in my portal. I called the following day. I was told 1) that my request to hold the refill delayed the shipment. 2) the pharmacy was experiencing a backlog and that they did not notify customers, because it was unexpected and they didn't know how long it would last. 3) I could continue to call back every few days to find out if my refill had processed. 4) they had no way of telling me when I might expect my medications. 5) I had already been given a $20 credit for the inconvenience. 6) he would request an expedite. So, basically, there's nothing that he could tell me. For 3 weeks, I've been looking for a refill that hasn't even been filled and I'll soon be 4 weeks gap in treatment - meaning I paid for a month of something I did not receive and no one was honest about it for weeks, until I started getting upset...and the final, honest answer was - we have no answers. I will give it one more month, but I've already said, I'm not in a habit of paying for something I'm not receiving.

Everythg was easy just takes a couple weeks to get it

Provider was informative . Medications delivered within 1 week by UPS. So far so good!

I’ve been using Henry Meds for oral Semeglutide for almost a year. I have lost 20 lbs total, so far. With minimal exercise and dieting. I’m sure if I was a little stricter on both those things I’d drop more, faster, but I’m still very happy with the results! The customer service is outstanding! The Nurses/doctors explain everything well and have great “bedside” manner! (Or should I say, “FaceTime” manner? Lol) everything is done quickly and conveniently. I’ve already referred 2 friends to Henry meds based on my experience alone. Once I reach my personal Goal weight, I will most likely stop, but this has been a godsend for my mental wellbeing and feeling like I can!

Good communication. A very understanding PA. She explained everything very clearly. I am excited to begin my weight loss journey.

Not a lot of experience yet because I only started a few weeks ago but so far experience has been good. My initial video meeting was very informative and happy with product so far.