Annie O.
Poor processing/response times
I had the virtual video for the medication and was told I would get it later in the week or early the following week. More weeks went by with it stuck in “order received” I sent 3 separate service requests via email (because even though I tried to message during listed business hours the instant messaging chat is mysteriously always closed) and just now got a response from my first request weeks ago only for them to say “it’s in process”.
Response from Henry MedsMay 24, 2025
Thank you for your review. We take all feedback seriously and will carefully review any concerns you’ve raised to improve moving forward. We’re sorry for any frustration this may have caused.




