Henry MedsReviews of henrymeds.com

If you are looking for a healthcare provider that prioritizes your wellness and safety, keep looking. My experience with Henry Meds has been a masterclass in operational dysfunction and medical irresponsibility. 1. Preemptive Billing (Charging Before Care) Henry Meds appears more interested in your wallet than your health. I was billed on April 17th, a full twelve days before my initial consultation even took place. This is a direct violation of their stated policies and a massive red flag for any consumer. They are happy to take your money before a single medical professional has even looked at your file. 2. Catastrophic Clinical Lapses The operational failures here aren't just annoying; they are dangerous. After submitting required laboratory results on May 5th, the clinical team simply failed to review them. This wasn't a minor delay—it resulted in a complete medical lapse in my treatment. When you are dealing with prescribed medication, continuity of care is not optional; it is a clinical necessity. Henry Meds’ inability to coordinate basic lab reviews is a staggering display of negligence. 3. Non-Existent Customer Support Trying to resolve these issues is a circular nightmare. The "support" team is unresponsive, the appointment scheduling is glacial, and there is a total lack of accountability. I have had to escalate these concerns to clinical management due to the clear risks to patient safety, yet the responsiveness remains inadequate. 4. Shipping and Reliability Issues This isn’t a one-time fluke. Between medication shipment interruptions and a total lack of clinical feedback, the service is fundamentally broken. I have previously had to cancel my subscription due to these same delivery lapses, and somehow, they have managed to get even worse. Final Verdict: Henry Meds is an assembly line that has lost the "care" in healthcare. Between the unauthorized billing practices and the failure to provide continuous medical oversight, they are a liability. Avoid at all costs. Edit: P.S. Henry Meds responds faster on TrustPilot than their actual client service!

Very friendly and listened and cared about what I had to say, kept me up to date on my medication and it’s arrival, and when I’ll need to put in for my refill to have in in time so there is no interruption. The medication itself vs other weight loss medication I’ve taken I prefer generic meds because it has given me the weight loss and helps me with maintaining energy where others didn’t.

I've been using Henry Meds for a couple of years now and have had nothing but a great experience with their team. The physicians really know their stuff and their customer service is excellent as well. Thanks, Henry Meds!

I called several times a day for 10 days and never got a response until I called my bank to dispute the charges.

Portal easy to navigate Virtual visits very accessible and convenient Providers knowledgeable and professional Medical education helpful and appropriate

Fast, easy smooth service, great doctors

We ordered the medicine and they said it was shipped and never arrived. I spoke to a Jay supposed to be a supervisor and she was no help. All she did was tell me she would take my information and call me back nothing happened no call e 3x the worst customer service.

I'm very satisfied with the whole business they provide. Very good communication. The answer right away if I have any questions thought they always answer all the questions I'm asking. The video calls are excellent with a very knowledgeable stuff. I highly recommend Henry meds.