WispReviews of hellowisp.com

Quick and easy to use. Honestly though I think they should explain stuff better. The price you pay on here is for the prescription only not the actual pills. So deducting 2 stars.

I never have any issues with this company. I used another before this and it stopped working in my state, so I switched to wisp and had no problems

Used this site last year to order a medication. Order went fine no issues at all. This year ordered the same medication and was denied it for previous medical reasons. Which I would understand if that medical issue had happened between last year and now, however they denied it for something that had happened over 5 years ago. So it doesn’t make sense at all. And I can’t get someone from the company to explain to me why that is. So the inconsistency of their doctors is very disappointing as well as the response time.

I am a full time single parent and work fifty hours a week. It’s complicated to take time off of work but with wisp, help is at your fingertips 24/7 and you don’t have to stop your schedule. Wisp works with you, for you and how you need it when you need it. 10 out of 10 for sure! And to top it off their response to all questions is super fast! I’m so appreciative!

I was on another website and actually felt kind of like a criminal because I knew what I needed after being aware of my own health. I left that side, feeling very frustrated and found wisp. I found this to be kind and helpful and supportive of not only my healing, but my knowledge of my own body and needs! It was really great to feel that Support and will definitely come back to Wisp and recommend it to everyone I know Who is responsible for her own healing!

Fast response and delivery

My experience using their system was horrible. Their website is difficult to navigate, their questionnaire has no option to restart or try later, their customer service is not negotiable and cold. If you know what you want from them, it’s a good, quick option. For me, since I was trying to explore my options, was not good.

Getting a refill can be a nightmare - the site will say that I am due for a refill on "X" date, that date will pass, I will receive no notification of any problems/action needed to take on my end, then I will log back into to the status changed to "renewal failed" with no further context (or again, no notification of a status change). There is seeming no proactive customer service - I believe my renewal failure was related to a billing issue, but why am I not receiving a courtesy email or text to let me know that my payment failed? Wisp users are both patients and customers and rely on the site for efficient and reliable access to their medication.