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Wisp (hellowisp.com) has 11,327 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
hellowisp.com
Website
hellowisp.com
Category
Pharmacy & Medicine
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 23% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I woke up on a Sunday morning at 4:45AM with a UTI. I found Wisp, entered my info, requested the antibiotic I was most familiar with and submitted. Before finishing it asked if I also wanted something else that also was helpful with UTI’s. I did. By 10:15am I had the first round of meds in my system and was on my way to church. 100% yes, use this service.
KR
Kassandra R.
I had a uti and sent a message at like…
I had a uti and sent a message at like 10 pm. I didn’t hear back until after I saw another provider, in person, picked up my meds and took them for 3 days. What a waste.
Response from WispJan 1, 2026
Hi there!
We strive to deliver exceptional service and take feedback seriously. To protect your privacy, please contact us at [email protected] for further assistance.
DE
Denise
Easy and fast
The experience was very easy and I received the medication very fast.
KG
Kristen G.
experienced poor communication…
experienced poor communication while working with two different nurse practitioners under two separate medical plans regarding the same health concern. Each practitioner provided a different plan of care, yet neither offered clarification, explanation for the discrepancy, nor follow-up after I raised concerns and requested guidance.
My messages went unanswered, leaving confusion around next steps and no clear understanding of the rationale behind either plan. This lack of response and continuity is frustrating and concerning, especially when medical decisions require clarity, consistency, and patient involvement.
In contrast, my experience with Doctor on Demand has been significantly better. Having access to a live phone consultation allows for real-time discussion, questions to be addressed immediately, and a clear, cohesive plan of care. The ability to speak directly with a provider reduces confusion and helps build trust and understanding.
Healthcare should prioritize communication, follow-up, and transparency. Unfortunately, that was missing in this experience, and it made a noticeable difference in my confidence in the care provided.
Response from WispDec 31, 2025
Hi there!
We strive to deliver exceptional service and take feedback seriously. To protect your privacy, please contact us at [email protected] for further assistance.
MB
Mea B Q.
Affordable
Easy, affordable, fast
AL
Alysia L.
Easy to use very convenient
Easy to use very convenient
DC
drepichgmail.com
What a Game Changer! I have been using Wisp for just about a…
I have been using Wisp for just about a year now & very happy w/the service they provide me. It takes a little adjusting in the very beginning learning how to navigate and communicate through the system. As long as you take the time to fully read the instructions or the feedback you are provided then u will never feel neglected just because u r not in the presence of a real person (medical health care provider). For me & my medical needs it works & I am satisfied w/the care I receive.
CM
Claudia M.
Anytime I need emergency contraception
Anytime I need emergency contraception, I come to wisp. They are fast with resolving my prescription.