WispReviews of hellowisp.com

I was severely worried about using this site; some of the reviews were that this was a scam ,others claimed that the prescriptions never registered at their pharmacy, and others claimed double and triple billing. HOWEVER - this all worked out for me. They sent the prescription correctly, I picked it up, and they only billed me the expected amount once. I was very satisfied by the experience.

I had a horrible UTI that came on during the night hours. I just sent a simple message along with a medical form to one of their docs and within an hour my medication was called in to my pharmacy. Thank God for this service

I had used Wisp in the past with ok results on a weekend, so because today was a holiday, I tried to get an RX from them since other providers were closed. That was this morning. The RX was sent to a Walgreens that was closed today so I immediately tried get a hold of someone at Wisp to have it sent to an open pharmacy. Unsuccessfully ALL day long, I tried to get WISP to change the RX to an open pharmacy, and it was impossible to get through to somebody despite my texting, writing the provider directly, sending chat messages and multiple emails to the support desk throughout the day. I even paid for another order so it could be sent to the open pharmacy. Somebody finally wrote me back and said the problem would be resolved and they cancelled my second order. But it was not resolved. Instead the provider wrote and said it had already been sent to the local pharmacy, and that sometimes it can just take a few hours. Clearly the provider didn't read any of the messages i wrote about the pharmacy being closed today and needing it to be sent to an open pharmacy. They clearly did not communicate with the person who said they would resolve the problem either. Its almost 5 pm now and still no help. I tried using the chat feature AGAIN and received a message asking for the information for the correct pharmacy. The person said they would respond after I sent it. I ALREADY sent it to them numerous times today, including in the message they responded to. Nevertheless, I sent it 2 more times and still they did help. Do not use this company!!! If everything goes perfectly and you don't need to make contact, it may be fine, but if you actually need to contact a human being at their company they will not help you. That's not a safe bet when it comes to medical care. Customer service is important when it comes to health. *****Update***** Wisp never resolved this issue, so I made a new order at Starfish.com. That company has a number to text them after placing the order and they responded instantly. They were extremely polite, they read the entire message before responding, and they even expedited my order processing so I can get the Rx in a couple hours. What a contrast to WISP! I will use Starfish exclusively from now on. Hellowisp is terrible! ****Update*** Wisp waited until the next day to address this problem after I already had to pay another provider to get the medication. They had enough time to respond to my trust pilot review the same day, but not resolve my problem the same day. They acknowledged to me they do not have real-time customer service, but made it sound like that somehow made this ordeal excusable. They read my trust pilot review, and presumably that is the reason they decided to give me a refund. An employee told me they would refund me this one time. Clearly they don't think they did anything wrong if they're making it sound like a one-time favor, not an acknowledgement of their poor service or mistakes in communication. If you can't even acknowledge you did something wrong, I have no reason to believe you won't do it again. I will only use Starfish.com from now on. They have real-time customer service and they are extremely polite, communicate and show customer care, unlike Wisp.

Great place to get birth control and lots of other medications for all your personal needs.

I was extremely grateful to be able to receive treatment without having to have an in person visit. My condition left me embarrassed and self-conscious and now I am on the road to feeling better about myself without experiencing painful symptoms.

I love having Wisp in my corner. Every time I need something they are very attentive and thorough.

Request was answered quickly which I appreciated especially during the holidays!

Honestly, I was skeptical at first. There was no way this random website would only cost 1/4 of my copay at urgent care. I wrote in to my primary care doctor requesting meds for an infection I've had several times previously. I know my body; I know the symptoms. The nurses told me I would need to get seen right away but my PCP was full.. An urgent care visit would cost me $150 out of pocket which I clearly did not have (I'm a single mom of 3 and it was only 4 days after Christmas). I was googling a way to get OTC meds and found this site- and the reviews. I figured I'd try it.. It's legit. It was quick and affordable. I'm very thankful and very happy! Not to mention, the provider email already explained to me what I needed to know, so there was no surprises when talking to the pharmacist at pick up.