SuperReviews of hellosuper.com

I am very disappointed with Super (hellosuper.com) and would not recommend their service. I have been paying for a Super home warranty plan for the past four years. When my dishwasher broke down and I finally needed to use the service, nothing was repaired and nothing was covered. It makes me wonder why I have been paying a monthly subscription fee all these years if issues like this are excluded. In fact, I could have purchased a brand-new dishwasher with the money I have spent on the subscription. The contractor who came to inspect my dishwasher was rude and unprofessional. After the inspection, I was simply told that nothing would be covered and that I would be responsible for handling and paying for everything myself. This was a very frustrating experience and not what I expected after being a loyal customer for four years.

My washer started leaking on Memorial Day, so I immediately googled repair services for whirlpool washers and puls came right up and had an available appointment to service me the same day! Pavel arrived early and was very friendly and transparent he ordered the part needed and came back early Again the very next day and fixed the problem in less than an hour! No hidden fees and my diagnosis charge went towards my service total. I was so happy with the service I became a member, in the event that I experience any future home warranty issues. Thank you Puls and thank you Pavel for making what started as a scary experience a peaceful one.🤗

Appliance repair is never expected but my dryer broke on a holiday and I thought I would have to wait several days before I could get it repaired. I was pleased to get Reginald on the same day. He was earlier than expected. He was thorough. Explained what was wrong and handled everything at an affordable rate. Excellent service. I will call again.

It was a great and familiar experience through out the process of submitting the request for support, scheduling, the service visit and the savings.

It was a Great experience. He did a great job

Eary very knowledgeable and nice did job took care of problems.

Nail was very professional, honest, and kind. He did the diagnostic test, figured out the issue, and offered trustworthy advice! It was a pleasure to have a professional come in and care about the customer instead of just profiting! Thank you so much for your honesty! Would definitely recommend them if you’re looking for trustworthy technicians! Thank you so much. - Am

Great service