hellocosplayReviews of hellocosplay.com

they take time to respond to emails and i have had emails bounce back. You have to have a mildly aggressive stance to get them to respond. Should never be the case. Once they do respond you can get things resolved. Its just raising them is a pain. I'll maintain 2 stars until product arrives.

Measurements where massively incorrect. I sent them my measurements and the top was still at least 2inches too big. Rest was okay, belt hung slightly loose. My cape didn't actually come with anything to hold it up so it just slides off my shoulder with the slightest movement. BUT delivery was EXTREMELY QUICK I received my cosplay in a matter of weeks if that !! The quality is really good, the material feels lovely against my skin. I'd still order again from Hello Cosplay but have a back up tailor to adjust anything to fit.

I have ordered from hello cosplay twice and both times my measurements were incorrect even though i gave correct measurements, the cosplay overall is of a meh standard and probably will constist of you having too pin things as such as bows or what not. I would advise you not to shop here because you could probably get a better cosplay from amazon at a cheaper price.

DO NOT believe their shipping times!! We wanted an item for Halloween and I paid for the expedited shipping which states we would get it 2-5 business days after they shipped it (it was an accessory so no tailoring, etc. involved). It was, according to the tracking, shipped by them on 22 October 2017. We are now on 2nd November 2017 and still no item has arrived. It took 3 attempts for them to answer my emails on this and they are only offering to refund £8 - the shipping alone was £15! Absolutely terrible customer service. No idea about the quality of the item as we still have not received it!

Horrible products and horrible services, I was promised a refund as the costume I bought was nothing like the pictures. I sent the item back with registered mail. Now they have stopped answering our emails and I am out with over €250 and the item is waiting in Shanghai.

Amazing! I ordered an Angel beats cosplay from them recently (Kanade) and it was absolutely perfect! Nothing wrong with the stitching or the product. I couldn't be happier! Put a lot of details in when you order from them, for example I also put in my bra size and also the size of the area under my breasts due to the fact that I always struggle to find button up shirts that fit over them. The shirt fit perfectly and comfortably over my chest area, so if you have problems yourself with this ensure you put in this information too. Over all I am thrilled with the product and would definitely 100% buy from them again!

I had a few worries about sending my money overseas and buying a costume, sight and size, unseen. However, after receiving my Empire Strikes Back Darth Vader costume, I am so freaking stoked that I will definitely be ordering any future costumes from Hello Cosplay. Everything fits well, the pants are a little snug but still wearable. I should have told them I am an ex body builder who never skipped leg days, but lesson learned. The total time it took was on the shorter side (under 3 weeks for production and shipping). I would highly recommend them.

Even when I had trouble communicating with them, they were able to message me back quickly and send the package quickly as well. That's the great service I remember. : )