hellocosplayReviews of hellocosplay.com

je voudrai trop mettre 5 étoiles mais je n'ai toujours rien reçu et cela fait trois semaines , ça a été encaissé okay masquant est ce que je vais recevoir ma commande ,

they take time to respond to emails and i have had emails bounce back. You have to have a mildly aggressive stance to get them to respond. Should never be the case. Once they do respond you can get things resolved. Its just raising them is a pain. I'll maintain 2 stars until product arrives.

I have ordered from hello cosplay twice and both times my measurements were incorrect even though i gave correct measurements, the cosplay overall is of a meh standard and probably will constist of you having too pin things as such as bows or what not. I would advise you not to shop here because you could probably get a better cosplay from amazon at a cheaper price.

Really bad quality. I ordered a kuroko no basuke cosplay and the sport bag and the number and the writing on the top were unequal. Also the sport bag wasn't made from the same materials as the pictures... Really disaponted with this shop... I sended an mail and they never answer it I don't know if is because they never got it but this was on February and I have never use this product because of its bad quality. I decided that I had to tell the people to be careful with this shop.

HelloCosplay Order #43512 Paypal Transaction #4L158551XL671004P -$179.00 USD 11/21/2013 16:40 PST I bought a Jude Mathis costume from them, which I received at the beginning of December, but it did not turn out anything like the pictures on their website. They guaranteed on their website if I can prove it's their fault. Over the months, I demanded a refund or a new costume. I spent time taking pictures and pointing out everything that was wrong with the costume. In reply, they offered to fix the costume or discount on the next costume. At the beginning of January, I shipped the costume back to get it fixed, it was definitely not cheap to send it back. To make sure the costume is fixed correctly, I asked them to send me a photo first before sending the costume back and they replied: "Sorry but we are afraid we have no idea to do that. We will try our best to fix it." At the beginning of March I e-mailed them asking their progress on the costume and they replied: "Sorry but we have a big holiday during the time, we are fix the costume now, plz do not worry about it." At the end of March, I e-mailed them that it's urgent to send back the costume soon since Sakura Con was coming up mid April and that's where I intended to use the costume in the first place. After that e-mail, I have not got a single reply from them and have not had any signs of the costume coming back. It's now May and I still haven't received a reply and haven't received the costume back yet. Now that Sakura Con is over, I don't even need the costume anymore, I just want my money back. I e-mailed them to just give a refund and they just ignored me. Did they just walked away with my money and the costume? -Update- After writing this review, waiting for it to be un-suspended after Hellocosplay flagged it, and waiting for their response to my review, they finally gave me a refund of $159 back. They also offered me a discount on my next purchase. Although it could of been a much better experience if they communicated with me more frequently, in the end they took responsibility and did what they can.

i ordered there devil may cry 3 dante costume it arrived in about a week which i was realy happy about but althogh i gave them my correct mesurments they sent me a costume which was a small im guessing because it is to small for me but fits a 5`4 8 stone girl fine and the gun holster is done up with popers but they put the same ones on each side so it wont do up but all in all they clearly didnt look at my mesurments taken by someone who has made cloths so beware