hellocosplayReviews of hellocosplay.com

Bon avec des cosplays de qualités et livraisons rapide mais très cher par rapport à AliExpress et trop peu de choix sur des animés très connus. Perruques nombreuses mais vêtements très peu. Je vous le conseille, si votre article voulu est en stock c'est parfait. Par exemple, je voulais juste l'uniforme basique de MHA mais il n'y avait aucun vêtements sur cette animé. Dommage... Car c'est un manga culte alors si il n'y a pas ça, je ne vois pas trop quel manga à part dragon Ball, one piece et Naruto y figurerait. Les wigs sont de qualités mais pour la moitié de ce prix, il y a une autre aussi bien... Démêlage de perruques facile.

et firma som laver rigtig fede kostumer og kvaliteten er også god!! fik speciel lavet en jakke og passede perfekt. shortsene som jeg bestilte med, var dog lidt for små, så en forbedring kunne klart være at man som kunde kunne bestille alt i mål. de får dog middel karakter, da deres kunde service ikke er eksisterende. skrev til dem 3-4 gange, fordi min bestilling lå sent og skulle bruges til en bestemt dato, fik ingen respons på mine mails, selv om de ligger op til du kan stille spørgsmål og kommentar, men jeg ende glad, da leveringen kom og tog kun 14 dage og fik det så jeg kunne bruge det til min udklædnings fest.. det eneste jeg faktisk har som minus er deres kunde service! mit kostume blev sendt fra kina, så gætter på 1600 kr for et kostume, burde kunne dække bare en lille smugle kundeservice.. leder du efter kvalitet til cosplay, så køb her! men sørg for at gøre det i åndelig tid, da du ikke kan komme i kontakt med dem. der ligeledes noget med moms og fragt regler, så du vil få en lille ekstra regning, men er danmarks regler om told og skat, så kan jeg ikke klantre virksomheden for, da de ligger uden for EU

I ordered once and it was brilliant - fast shipping good quality - but i ordered the wrong size. My mistake so I ordered another thinking it was so fast and smooth last time. They sat on the order for TWO WEEKS. These were off the rack sizes, not custom made. I had an event and just assumed they had shipped it - they had not. When I asked on the Monday to please ship my response was "we'll send it wednesday"...the event was the coming saturday! It took 3 days last time (which was impressive) Then they sent a series of confusing e-mails asking if i wanted it altered - NO i just need it now!! Then said they would ship wednesday no matter how long they had actually sat on the ordern and refused to ship right away when i asked repeatly - fine whatever just send it. If it took three days as before I would get it just in time... After all that they DID NOT ship on the date they said. It was shipped THURSDAY according to DHL and would not arrive until monday...when it would be useless. I am so devastated. They lied about when they would ship - this is the bottom line. They offered a discount but frankly I said in my order I needed it by a certain date and they did not deliver. Very upset and dissapointed. Edit: To their credit the company appologised and took responisbility for the delay - poor communication on their end between the factory and customer service. If they had only explained what happened in the original e-mails I wouldn't of been so upset and could of worked the issue out. They were very polite but this doesn't really help me now. If they could not ship wednesday they still should of just said. As i said before I could not fault the quality - the costumes are very well made but keep on top of the order if you require by a deadline.

On 4/29/14, Customer Service reached out to me. I have deleted my comments and will update review once issues are resolved.