Kris
Top notch service
Top notch service. Outside of a great treatment protocol , Clear Health addressed every need. They’ve give me time back in my day to take care of me and health. Thank you for the stellar support.

As acne sufferers ourselves, we think getting clear should be easier, affordable, and safer. We’re setting out to build an end-to-end model of care that incorporates seamless specialist evaluations, digital treatment management, prescriptions, skincare, and even mental health services when appropriate – all delivered in the comfort of your home.
Clear Health (helloclearhealth.com) has 178 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Medical Specialists · Denver, Colorado
Excellent

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Medical Specialists · Irvine, California
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178 approved reviews, newest moderated first
Kris
Top notch service. Outside of a great treatment protocol , Clear Health addressed every need. They’ve give me time back in my day to take care of me and health. Thank you for the stellar support.
Clara A.
Honestly, it’s been a freaking waste of time going through clear because one it doesn’t take away from the process you have to do anyways with any provider that you go to. Also, my insurance doesn’t even take it so I have to literally come out of pocket and they charge on top of it an extra $50, I don’t even know for just talking to the doctor doesn’t even talk to you and it’s just very sloppy. I wouldn’t do it just go through a dermatologist through your provider. This was a complete waste of time. I wish I never did it through them
Response from Clear HealthNov 19, 2024
Hi Clara, Thank you for sharing your thoughts. I sensed during our call, just short of this review being left, that there were still some unresolved concerns, and I’m sorry to hear you feel this way about your experience with Clear Health. I’d like to take a moment to address your feedback and clarify our process to help ensure others are also well-informed. Throughout this journey, I worked closely with you to ensure everything went as smoothly as possible despite the challenges that arose. I made it my priority to assist you every step of the way, ensuring your prescription was successfully sent to your pharmacy. It’s important to note that we inform all patients prior to making any payment that we are an out-of-network provider. This information is presented during the process of submitting insurance details and is also shared with patients as part of setting expectations regarding costs. This transparency allows patients to make informed decisions before proceeding with their evaluation. To resolve the challenges you experienced, we went above and beyond by speaking with you and your pharmacy after hours. During those conversations, we uncovered additional details that had not been shared initially and worked diligently to address them. While every patient’s journey is unique, our goal is always to provide exceptional support and assistance. I regret that we didn’t meet your expectations, but I appreciate your feedback, which helps us continue to refine and improve the care we provide. If there’s anything further I can do to assist you, please don’t hesitate to reach out. We’ll be speaking again soon. Taylor W. [email protected]
Jessica C.
I have worked with this company for over a year. I had 2 teenagers complete a full course of Accutane and I am 1 month into treatment with my 3rd child. The team has been incredibly helpful and responsive with all of my concerns and issues throughout this process. I strongly recommend this company for anyone suffering from Acne.
Temera
I initially was worried about starting Accutane but the support team and the dermatologist definitely quelled my worries. They were reassuring and provided all the information I needed to feel comfortable with my treatment plan. I really liked the convenience of being able to message the dermatologist through the chat feature, though responses typically took a few hours. So far it’s been pretty straight forward. Definitely looking forward to continuing treatment through them! Highly recommend for anyone looking for accessible and affordable accutane treatment.
Lillyanna
Clear health has been nothing but amazing. From the beginning they have been supportive and helpful, answering any questions i may have. The lady over the phone Brianna is very sweet and extremely patient when it comes to explaining certain steps in the process to me. I also love how quick i get a response from their customer service team just the other day i sent an email and within a few minutes Taylor had responded back answering all my questions. Overall the product is amazing and has done wonders for my skin and the customer service matches. Thank you all again for making this process so easy to navigate.
Elizabeth E.
great customer service
Evan K.
I have had a great experience so far with Clear Health! Telehealth can feel a bit impersonal at times, but they really do their best to make you feel cared for throughout the entire process. Whenever I have questions, I reach out to support and they alway help address my concerns or resolve any issues. Taylor (the support manager) has even reached out to me via phone to follow up and ensure everything was taken care of. I really appreciate Clear Health, they have helped me clear up my stubborn acne!
Dana Woolard C.
My review really is mainly about Taylor from clear health. I’ve had a pretty good experience thus far all around, but any concerns, questions or worries always seem to be resolved with the support managers help, Taylor. She is on top of it and is always quick to reply and answer any questions or concerns! I do have a hard time getting in touch with my doctor though, I would not blame the company for that, or really even the doctor as I am sure she has other telehealth jobs and or clients.