Clear HealthReviews of helloclearhealth.com

Great experience

Communication is awful. They wait until the last minute to advise on things. The messaging feature is ridiculous. It’s impossible to get someone on the phone. I paid for a welcome offer inclusive of pregnancy tests and other items to be delivered with my plan subscription and they never came. The doctor, I honestly am not even sure if she’s really a doctor. Seems like it’s a nurse practitioner doing it all from behind a screen. *Someone did now call me to try and assist with matters, while I appreciate the call, the small details matter and my experience has not been positive overall. I will update as to whether or not the gentlemen who called today was able to make improvements as my experience continues. 9/29/2026 things are improving!! Communication is becoming more swift and easy to access! Thank you for taking my concerns to heart and taking actions to correct the matters at hand as they arise.

Very well done service very trustworthy. A few website issues but nothing major.

Excelente servicio...

I was on accutane for the standard protocol and I had no problems at all. I just finished my treatment. If I had any issues or questions they responded fairly quickly. I would recommend this to anyone who had any problems with acne or their skin.

Convenient, straightforward and affordable. My HDHP plan was not going to cover any of the Accutane treatment visits or meds, so I saved a ton by going through Clear Health instead. Obviously there are still hoops to jump through as a female patient but their system helped streamline the process of uploading photos and the pregnancy tests, dealing with the iPledge system, and receiving approval for the meds each month. Taylor from the Support Team was particularly wonderful and patient when explaining the process and treatment and made the experience much nicer. I removed one star because of the chat experience with the doctor I was assigned to. He didn't check in or answer questions in details and would just copy and paste the exact same message each month when the treatment was reapproved. This tends to happen with virtual health providers but for the cost of the virtual visit, it would have been appreciated to get more than a copy/paste message each month. I have now been using the post-treatment prescription lotion and their jojoba oil cleanser and I am very happy with both!

In my experience, much easier than a doctor’s office. My favorite part is how they email you to remind you of what tasks need to be done. The med prices are more expensive than what you could get at a pharmacy with GoodRx but it is much more convenient to have them mailed to you.

Was a little confusing at first but, with customer support, I was able to figure everything out. Great customer support!