Jennifer S.
Excellent Company
Very simple and easy to get what you need! Not to mention very fast! Highly recommend

Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jennifer S.
Very simple and easy to get what you need! Not to mention very fast! Highly recommend
K. S.
It is so great to know my prescription is on its way the same time every month, and I don’t have to remember to make a trip to the pharmacy. I also so appreciate being able to get birth control at a decent price without having insurance! Highly recommend!
Soly G.
Easy to get started and package arrives on time.
Samantha P.
Pretty fast and easy, once they prescribed my birth control it arrived in 2 days. Overall a good and easy process
Anonymous
I love this service and only wish there was an app to download and maybe a customer service line to reach when you have a question that you need answered sooner than 24hrs later.
Response from Hello AlphaJan 7, 2020
Thank you for your feedback! We'll share this with our Care Team :)
Kirsten C.
It was super easy to order from alpha!
Response from Hello AlphaJan 7, 2020
Thanks Kirsten!
Karin S.
I had reviewed one star, that I had never received it... I took a couple weeks, but my order WAS delivered. This company has excellent customer service. The only reason I marked 4 stars as opposed to five is because I was asked how my order was, when I hadn’t gotten it yet. Made me trip. It was on its way. All was well. Peace
Response from Hello AlphaJan 5, 2020
Hi there! Please send us a message via your patient dashboard and we can definitely look into this for you and ensure your package gets delivered! You can access your patient dashboard at app.helloalpha.com/messages
Megan D.
I called for menopausal treatment. I am a retired obstetric RN who was looking for medication to help with my symptoms. Out of the 50+ medications, they only would prescribe 2, both cost prohibitive and would not work with my insurance. Many birth control pills would have been appropriate and either extremely cheap or free. My suspicion is that this company is just a funnel for specific pharmaceutical brands and do not exercise their practice to the full extent of their advertised ability, but only work with contractor medications. I would avoid this company and seek help from MeMD or other sites. They also do not have a phone number to call if you have concerns or questions. All communication is done through email. Another big red flag.
Response from Hello AlphaJan 3, 2020
Hello Megan - thank you for reaching out to provide your feedback. First and foremost, patient care is of our utmost importance. Our clinical team will be reaching out to you directly via the Alpha Patient Dashboard to discuss your medical concerns. The Alpha Patient Dashboard is an encrypted, HIPAA compliant platform so we can ensure that all of your medical data is safe. We hope we are able to help treat you. Please do not hesitate to reach out if you have any further questions or concerns. Lastly, you can always contact our Care Team at (415) 663-5584.