Kat
They were awesome helping me find what…
They were awesome helping me find what i need and giving it to me within a timley manner.
Response from Hello AlphaJan 15, 2020
We’re so glad we’re able to help you find the treatment you need!

Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Kat
They were awesome helping me find what i need and giving it to me within a timley manner.
Response from Hello AlphaJan 15, 2020
We’re so glad we’re able to help you find the treatment you need!
marjalene R.
I absolutely love the little carrying case that comes in the package for your pills. I didn't expect that and i love it this was so easy to get my birth control
Response from Hello AlphaJan 15, 2020
Glad you love your Alpha pouch! More surprises coming in the near future ;)
Jomalis S.
Always on time just wonderful
Samantha
Update: I have to update my review because in the two short weeks since my original review so much has changed. First, I had the same issue again but this time a new person messaged me and they were completely condescending. She didn't look up any of my history or even seem to look at my prescription. If she had fact checked, she would have known that was she was saying to me was completely false. They also charged me for this rx for the first time ever without informing me. Also, I started a new prescription and wasn't informed of the copay before they sent me the med (weeks late I might add since they forgot about it). It was $55!!!!! I was checking my bank account and saw the charge. I tried contacting customer service and they basically said tough luck, not our problem. Apparently customer service also can't answer more than one question at a time because every time I get a reply it's only answering one thing I asked about and I have to keep asking the same question over and over again. I am ending my service as of now and will be recommending all of my friends that have signed up because of me do the same. I'm absolutely horrified at the lack of care from medical professionals. You're supposed to have gone into this field because you want to help people. Do no harm. Original review: I can’t give a full 5 stars because I have had a couple of issues with my rx not shipping when it should due to miscommunication BUT whenever I bring it to their attention they fix it immediately and do whatever it takes to make sure I get my rx in time.
Response from Hello AlphaFeb 4, 2020
Hi Samantha - We apologize for any inconvenience we may have caused. We hope the phone call with the Alpha Care Team yesterday helped clarify any miscommunication. Please do not hesitate to reach out to us should you have any further questions, concerns, or feedback. Your feedback is truly important in helping us learn, grow, and implement best practices to help us achieve our mission of providing affordable, accessible online healthcare.
Stacy C.
Alpha medical is great. The staff of very friendly and helpful. The doctors are great and listen to your situation and help you along the way if adjustments are needed.
MARISOL E.
You guys start to charging me for $10 a month for the birth control pills and goes up for $25 for no reason
Response from Hello AlphaJan 12, 2020
Hi there - The $10 consultation fee is a one time fee that covers the cost of the provider reviewing your consult and issuing you your prescription. The cost of your monthly prescription has remained the same. Please note that we also offer the option of $45/3month supply, meaning your prescription would be shipped every 3 months. If you are interested in this option, please message our Care Team at app.helloalpha.com/messages and we can help process this for you!
Marcey M.
So far so good!!! Hands down the fastest and easiest way to get birth control. No hassle or long appointments.
Arayah C.
There for whenever I have questions or concerns about my birth control and are very fast with their responses.