Emily
Excellent
Excellent, quick service and great communication!

Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Emily
Excellent, quick service and great communication!
Amy B.
I needed a refill on my prescription, I never expected the response to be so quick and helpful.
Makenna F.
Had an easy and great experience with Alpha! They responded and worked with me directly to find which birth control worked best for me. Excellent service from Alpha Medical!!
Richard
Fast service great products
Corey A.
Love the ease and customer service. Beats going to a dermatologist visit 100%.
Response from Hello AlphaJan 27, 2020
Thanks Corey! Scheduling a dermatology appointment can take up to 3 months, and is often times very expensive, so we're hoping our services will help bring awareness to quicker, cheaper solutions :)
Kelly
Very easy process.
IOLA B.
Did not receive my order even after paying for it and the fee for an online visit. I attempted to contact them thru the website and did not receive a reply. Pretty worthless!
Response from Hello AlphaJan 24, 2020
Hi Iola - thank you for reaching out. We took a look at your account and it looks like our Care Team has tried to get a hold of you through your patient dashboard. Can you please confirm if you are having any issues accessing this? You can log in and view your messages at app.helloalpha.com/messages. We would be happy to further discuss the pending issue there, or via phone at (415) 663-5584, since these are our secure, HIPAA compliant platforms.
H T.
Alpha is great! I found it very easy to fill out forms and they are speedy with deliveries. If you have any questions or are in need of an appointment they are very prompt with the follow through! I was EXTREMELY impressed with my online consult regarding a medical question I had. It wasn't just a quick and general answer. You can tell they spend time looking into things for you and figure it out until its resolved. I would 100% recommend and refer others to this site!