Hello AlphaReviews of helloalpha.com

Alpha Medical goes above and beyond for their patients. After relocating, I had a mixup with shipping, involving my medication. Valaria made sure that the issue was promptly attended to and that I was reshipped my meds right in the nick of time! They truly seem to care about and respect the well being of those they treat. Safe, easy and affordable, I would recommend Alpha to anyone looking for an alternative to the costly healthcare system.

The pills that they recommended to me helps to regulate my period. I got my second package from them and it arrived earlier than expected. I was so happy when I opened the package because it came with alpha vitamin CE serum. I appreciate the item that they include together with my pills.

My medication was sent to the pharmacy of my choice within 1hour. This was the fastest service I ever received. I give 5 stars x 100

I have worked with various birth control companies in the past such as Simple Health, the Pill Club, and Nurx. I’ve had glowing experiences. I heard of Hello Alpha and I wanted to see what it was about. I recently checked out the website and filled in my info like I have with the other birth control companies. However, their site seemed to obviously be different. When I was looking through options and filling out the account info I got a message and realized the site sent a request for birth control. Before the healthcare provider could consult with me about any kind of birth control I informed her of the mistake and asked her to immediately withdrawal my request as I did not want to be unnecessarily charged for services I didn’t want or need. She immediately got back to me and said that everything would be handled. That was the 22nd. I then went and deleted my credit card information off the site and tried to also delete my account as I have never had an experience like that through the other companies I used and I wasn’t feeling great about it. I then get an alert on the 23 after I got confirmation that my request had been cancelled from my bank saying that I was charged $10. I reached out to them because that clearly had to be a mistake. I didn’t even consult with the healthcare provider. I was told that I could not be refunded and to think of it like a one-time doctors visit. I understand the sentiment but like I said I didn’t actually talk to the provider about anything. With other companies I’ve used you actually talk about what you’re looking for, what you aren’t, side effects, your previous birth control preferences. Then decide on the right choice for you. Then everything is laid out for you and you can confirm your order, after all the information, including cost is mentioned. I have used many of these sites. I am always diligent with looking at everything. I did not see anything that said I would be charged $10. Or to process my order. I have talked to the company and they maintain that it is there and when I filled out that information with those questions by submitting it I accepted the cost. They also maintain that the one-time fee was there. Sorry, but I don’t think I would’ve missed that. If I did then it must have been well hidden. Even if I did and it was in finer printer or an oversight. I let them know immediately of the mistake and asked for a refund. I did not order anything from their company. Wouldn’t the right thing to do be to simply refund me back? I didn’t think it would be such a difficult task to reach out and let them know an error happened and if it could be fixed. Instead, it seems clear that won’t happen. From talking to them online to over the phone, it was way too hard to reach a resolution. If I had actually used the services or had the birth control shipped then I could understand but this all seems very unsettling to be charged all because I wanted to explore a new birth control site. Furthermore, on the 22nd, I deleted my payment information. I refreshed the page to double check and it was gone. Somehow though, it was saved, then on the 23rd, the day after, I was charged. That sounds very suspicious. The agent I talked to said I don’t have to worry about any future payments because it was all taken care of and then when I went to check my payment options the credit card was back up there. There’s no way I can trust their company to be my potential birth control provider in the future. I have never had anything like this happen with any of the popular birth control companies I’ve worked with. I urge you to use any of the companies I’ve listed. They’re great! Whenever I’ve had any problems with anything from shipping to charges they have quickly and happily solved the issues. If this was any of them, I would've had a refund the same day, no questions asked. Do yourself a favor, go with the other companies I mentioned because I definitely wouldn’t recommend this one!

I am beyond impressed by how easy it was to sign up. However I did have some questions that required getting a hold of someone. Not only was I promptly contacted, I received such warm and phenomenal customer service. I was given and in depth explanation of all the services. Nothing felt like I was locked in if I didn't like it. I'm grateful alpha medical exists.

Simple and well instructed. Thank you so much!

I love it! Thank you for the freebies

There when you need them, I had no problems my prescription was there at my pharmacy. Thank you so much