Hello Alpha Reviews | Read Customer Reviews of helloalpha.com

Hello Alpha Reviews | Read Customer Reviews of helloalpha.com

Hello Alpha reviews

6,611 approved reviews, newest moderated first

Alyssa
May 30, 2020
Easy
Very easy and accessible. Highly recommend. The care was professional and medication shipped and received super quickly
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Noely C.
May 30, 2020
They communicate so well
They communicate so well. Their customer service is amazing.
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Lori J.
May 29, 2020
So slow. Waste of time
5 hours later and in pain no one had gotten back to me. Was told even for urgent care of simple cases the wait is 12 hours. Got a refund and will never use this place again. Plenty of competitors offer help much quicker.
Response from Hello AlphaMay 29, 2020
Hi Lori - We are apologize that Alpha Services were not suitable for your needs. As stated on our website, once you have submitted your medical intake form, an Alpha Provider will reach out to you within 24 hours. Please do not hesitate to reach out to us if you have any further questions or care needs.
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LG
May 29, 2020
Wow. What an awesome service!
Wow. Awesome service to have. It was very easy to get what I needed. None of the hassle of scheduling, testing, waiting, etc. with a normal doctor visit for such a routine issue. Outstanding!
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Cappy
May 29, 2020
As advertised
As advertised
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Heather R.
May 29, 2020
Very quick and fast shipping
Very quick and fast shipping! Highly satisfied!!!
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Maile G.
May 29, 2020
No package has been delivered
No package has been delivered
Response from Hello AlphaMay 29, 2020
Hello Maile - thanks for reaching out. If your package has still not been delivered, please reach out to our Care Team at app.helloalpha.com/messages and they will be able to further assist you so we can quickly resolve this. Thank you!
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Kyle
May 29, 2020
Have only received one prescription…
Have only received one prescription regularly, still waiting for refill for albuterol
Response from Hello AlphaMay 29, 2020
Hi Kyle - we’re so sorry to hear this. Could you please send us a message at app.helloalpha.com/messages? Our Care Team can further look into this for you and investigate what’s happened. Thank you!
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