Hello AlphaYour doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Debbie P.
They would answer right away my questions very quickly and made me understand all the details thanks for your help and support and time
Response from Hello AlphaJul 8, 2024
Hi Debbie! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
renee
My first experience with Hello Alpha has been excellent!! I live in an area where it’s near impossible to get menopause care outside of a pricey concierge doctor, but I feel like I have my very own with Hello Alpha! My doctor was very thorough, using my labs to make sure I’m a good candidate, and he sent my prescriptions to my local pharmacy so it’s super economical for me (and the membership fee of $29 is less than the copay with my insurance!) Feeling so much better already, so grateful <3
Response from Hello AlphaJul 8, 2024
Hi Renee! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
No care was provided.
Response from Hello AlphaJul 3, 2024
Hello! Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns. We appreciate your patience and understanding.
customer
Quick turn around and excellent customer service. Thank you!
Response from Hello AlphaJul 2, 2024
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Lauren C.
I have insulin resistant PCOS. I medically qualify for semaglutide coverage via insurance. I try a local provider at a bariatric office. They were very nice, but could not get me the prescription authorizations that I needed. I had used Alpha before and decided to go back. I wish I never left them. They are Extremely quick to respond. They are kind, understanding, educated and help with pre-authorizations. This is not an online scam provider. These people truly care. My husband is a physician. I am very much someone who does my research before using an online provider.
Response from Hello AlphaJun 28, 2024
Hi Lauren! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Lea
Every time I have needed something or requested changes on my weight management meds. That have been awesome, quick, caring and compassionate.
Response from Hello AlphaJun 28, 2024
Hi Lea! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Scott E.
Thorough questions, prompt response. Excellent service !!
Response from Hello AlphaJun 28, 2024
Hi Scott! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Jodi
Great customer service, quick responses, extremely knowledgeable staff, easy app access and ability to communicate.
Response from Hello AlphaJun 28, 2024
Hi Jodi! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
