Hello AlphaReviews of helloalpha.com

Greatly appreciated Alpha Health telemedicine while I was traveling and had two health issues.

Been using this app for almost 3 years now and have yet to have a bad experience. The physicians are always so helpful and prescribe my meds and I get them that day or the next. It’s so awesome being able to get help that’s day I’m having a problem instead of waiting to get into the doctor

We love how easy the process is, it really helps for people with anxiety about seeing doctors in clinical settings, it really puts me at ease and keeps me on my medications.

The timeline for responding is excessive. Having no way to speak to anyone when there's an issue is in itself an issue. I have yet to get my 1st script due to prior Authorization denial. Because the doctor did not fill in the slot, saying complications with other medications. Things that I made very clear that I was on. When I first filled out the information, I take A medication that would interfere with multiple stimulant. Medications. That my insurance would want me to try first. And I've been taking that medication for over 15 years. I've also tried it one of the other medications on the list. And I said that in my information, and the doctor still did not send it off. Properly with the prior authorization. And since then it has been around Robin of trying to get them to do it. It would be the easier if I could have spoke to somebody. He said. Look this this this this. I'll interfere with my medication. You can ask your pharmacist. Your doctor could have asked your pharmacist. Your pharmacist would have said oh no, she can't take those. And the paperwork would have went through the first time. Literally a 2 minute conversation or the ability to have a 2 minute conversation. Would have had all of my stuff done? And I would have already been receiving my prescription. I'm sure I'm not the only one that's run this round. Robin and felt the same way. This should be something that should be corrected. I'm holding out that within this week. They can get it fixed. If not, I'm going to cancel and request A. Refund. Because I've literally gotten nothing and gotten nowhere other than the knowledge that I could fill out the form myself with my insurance companies. Submit it through my doctor my doctor here could do it. And I wouldn't have to pay anything extra. I just didn't want to mix up the two and have my primary and weight loss.Doctor be the same Figuring it could be more convenient from my home. I'm holding out for another week to see if we can get this fixed.But if not, Then that would be the reason for my one star

I have had nothing but good experiences with my Alpha providers. Any issues or questions I have are always handled quickly.

Attention to my health and making sure I have the tools for what I need

Fast response.

Great customer service! Always available!