Hello AlphaReviews of helloalpha.com

Very easy and quick to help

Poor communication. Ordered birth control through alpha medical. I hadn’t heard anything back so I reached out and didn’t get a response. I called their number but you have to leave a voicemail. It had been days. I received a message sayI got someone prescribed Ella and birth control. I received Ella very quickly but never got any further communication about my birth control. I got frustrated with them and looked for other options. Landed on planned parenthood. They asked me some questions in the app and someone reviewed the request and sent over the script for the exact brand I wanted all in less than 24 hours. But when I tried to fill the script they got the “too soon to fill” error. Because alpha had processed it. I had no idea. I messaged Alpha on a Sunday asking them to cancel my subscription. They responded later that afternoon. Very quickly compared to my other messages. More communication would be great.

I looove you guys !!!

Alpha Medical has proven to be consistently reliable for me. The quality is excellent, delivery and communication are timely, and there are no excuses.

Highly recommend Alpha Medical. Getting a doctor consult is quick and easy, I pay less out of pocket than going to my own doctors office and I love the convenience. I order Latisse through Alpha Medical and even the price for the medication is a lot better than what I have paid at a medical spa.

They have 2 stars on Google reviews. Go read those. They will respond claiming that they will resolve issues, but they never do. It feels like they bank on their patients just forgetting about meds. Like... what?! Super over it. I've been paying for meds since February that I have yet to receive. It's now the end of August. I've left voicemails (no humans to talk to on their phone) and several messages and emails.

Easy to use. I even had a bad symptom and they were attentive and got me a new RX that will hopefully help.

I just wish it would come sonner…