Hello AlphaYour doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Joseph T.
Always satisfied with their service. I am definitely a repeat customer.
Response from Hello AlphaApr 26, 2023
Hi Joseph, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Sydney W.
Got my first order with no issues early September, still waiting on my monthly package even after getting my period. Still optimistic that I will receive it, just have not heard anything.
Response from Hello AlphaOct 6, 2022
Hi Sydney, our care team will be reaching out to you in your Alpha patient dashboard regarding the issues you have described. Please do not hesitate to message us if you have any additional questions or concerns. Thank you!
Mikayla
Get my stuff on time always
Response from Hello AlphaApr 26, 2023
Hi Mikayla, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Alexis T.
I’ve been using Alpha for over 9 months now and I must say, it’s probably one of the best medical experiences over time that I’ve ever had. They’re available, responsive and informative. My medication arrives on time and on the rare occasion where there’s been a hiccup with delivery it gets taken care of right away. Big fan of Alpha and plan to stick with them!
Response from Hello AlphaApr 26, 2023
Hi Alexis, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Heather T.
They are the absolute worst. They can never get back to you to fill your prescription, 15-24 days is absurd!
Response from Hello AlphaOct 6, 2022
Hi Heather - Thanks for writing in. Our care team will be reaching out to you in your Alpha patient dashboard regarding this: app.helloalpha.com/messages Please do not hesitate to message us if you have any additional questions or concerns.
Toni M.
It has not been easy getting in contact with you I’ve asked about my prescription for Latisse not wanting your generic brand and you went ahead and sent me the generic I have tried to cancel the generic and would love to have the Latisse back especially if you have it in stock now
Response from Hello AlphaOct 5, 2022
Hi Toni, our care team will be reaching out to you in your Alpha patient dashboard regarding the issue(s) you have described. Please do not hesitate to message us if you have any additional questions or concerns.
Blaire L.
Fast pace delivery and very effective
Response from Hello AlphaMay 16, 2023
Hi Blaire, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Ruthgarcia
GREAT SERVICE
Response from Hello AlphaMay 16, 2023
Hi Ruth, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
