Hello AlphaYour doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Maria P.
Alpha medical is my primary doctor. I definitely recommend them. They're quick on responses and they're always there to answer questions. Highly recommend them 😊
Response from Hello AlphaNov 26, 2024
Hey Maria, Thanks so much for taking the time to write us a review! We are so glad that you are our patient and that our providers are providing you great care! Thanks for the recommendation :)
Diane P.
It was quick and took care of my sinus infection.
Response from Hello AlphaNov 26, 2024
Hey Diane, Thanks so much for writing a review for us! We are so glad we were able to help take care of your sinus infection!
Stacey
Joining was easy, and the provider response was faster than expected.
Response from Hello AlphaNov 18, 2024
Hey Stacey, Thanks for leaving us a review! We are glad that your experience we easy and fast!
customer
I love using alpha for simple medical problems. The response time is fantastic
Response from Hello AlphaNov 18, 2024
Hey! Thanks so much for leaving us a review! We are glad that we are able to provide fast and accessible healthcare!
Kim C.
Best Tele-Health company online. Customer Service is 5 stars. I get my meds quickly. The website is user friendly. I've used other telehralth sites and this is the best one.
Response from Hello AlphaNov 18, 2024
Hey Kim Thanks so much for leaving us a great review! We appreciate the time you took to write this! We are glad that you have had a great experience!
customer
Using hello alpha is easy and keeps me out of dr offices
Response from Hello AlphaNov 18, 2024
Thanks so much for writing us a review! We are glad your experience has been great!
Kayla J.
I had always had good, convenient service until recently. The whole reason i paid for this monthly service was convenience, so I didn't have to drive to the dr office, wait for appointments, ect. Recently, I just needed a simple steroid pack. (Which i had previously got with no issues before) The dr who got assigned to me apparently thought a steroid pack (that i needed to help give my immune system a boost to get over something) was "extreamly dangerous" and told me I needed to wait weeks to see a specialist just to get a steroid pack.
Response from Hello AlphaNov 12, 2024
Hi Kayla, Thank you for taking the time to share your concerns with us. We genuinely appreciate your feedback, as it helps us understand where we can improve and better serve our patients. We are sorry to hear that your experience did not meet your expectations and we'd like to assure you that your satisfaction is very important to us. Our goal is to provide every patient with compassionate and high-quality care. Please know that we are taking your feedback seriously and looking into this.
Jenni
I love Hello Alpha! Very prompt responses from staff and prescription call ins!!
Response from Hello AlphaNov 11, 2024
Hey Jenni, Thanks so much for taking the time to write a review! We are glad that you had a great experience!
