customer
Quick and easy real professional
Quick and easy real professional
Response from Hello AlphaJan 14, 2025
Thanks so much for the review!! We are glad that the process was quick and easy! Thanks for choosing Alpha!

Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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customer
Quick and easy real professional
Response from Hello AlphaJan 14, 2025
Thanks so much for the review!! We are glad that the process was quick and easy! Thanks for choosing Alpha!
customer
I love Hello alpha! They are fast, efficient and caring.
Response from Hello AlphaDec 14, 2024
Hey! Thanks so much for the review! We are glad we continue to provide great care! Thanks for choosing Alpha!
Rachel G.
I called Amazon an was told that they did not offer this service for skincare and was referred to them. They have no phone support and it takes them about 24 hours to anwser any messages and I have not been seen by the provider only messaged 2 times. Would I recommend them no. Did my issue get resolved or a plan put together no. Don't waste your time because you will not receive the service that you pd. For however you will receive 64.99 a month til you cancel to message a provider supposably that doesn't do anything. If I could give a 0 stars I would. I can't even get my money back.
Response from Hello AlphaDec 14, 2024
Hi Rachel, We are very sorry for the confusion. We have messaged you in your support thread on your account. Please see this message and we can try to fix any confusion.
Jamie D.
All good. Wish I could get more than 30 day supply like before. The site is difficult for a senior to navigate. Would like to do every 90 days would my life easier
Response from Hello AlphaDec 14, 2024
Hey Jamie, Sorry for the confusion. It looks like your provider did send you a 90 day supply. If you have any questions on your prescription please message into your provider in your portal. We would love to help!
Zeus
Not a reliable company no phone number listed, sent an email inquiry no response not giving them my money.
Response from Hello AlphaDec 10, 2024
Hi Zeus, We are sorry for the confusion. Our phone number is 415-766-2897. We try to respond to all email inquiries. Please check your email as we have responded to all emails. If you did send one in our portal you should have received a reply. Please let us know if we can help with anything else
Shanelle
The process to sign up again and get a response was fairly quick.. So far everything is going good.
Response from Hello AlphaDec 10, 2024
Hi Shanelle, Thanks so much for leaving us a review! We are so glad that everything has gone smoothly so far! Thanks for choosing Alpha!
CP
I thought the Rx meds would be much cheaper with Hello Alpha. Cheaper with my insurance. Hello Alpha isn't thr end choice for me
Response from Hello AlphaDec 10, 2024
Hi, We are very sorry about this. We strive to provide affordable care. Please message us in your support thread and we can see if we can help find a affordable option for you.
customer
I don't feel like they are helping with what I need. Idk..
Response from Hello AlphaDec 10, 2024
Hi, We are very sorry you feel this way. Please reach out to us in your support thread and we will be happy to help answer any questions and help to make sure you have a great experience!