Hello AlphaYour doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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PH
Hello Alpha provider’s are very responsive. They listen and ask questions. The team is excellent at explaining all of your treatment options and helping you to determine which treatment option is best.
Response from Hello AlphaMay 24, 2023
Hi PH, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Nora E.
Prompt. Great service. Knowledgeable staff. Highly recommend.
Response from Hello AlphaMay 24, 2023
Hi Nora, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Thanks for making this so easy.
Response from Hello AlphaMay 24, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Eric K.
Visits are straightforward, easy, and always with someone who is knowledgeable and cares. Reminders are sent for follow ups. It’s great.
Response from Hello AlphaMay 24, 2023
Hi Eric, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Laurissa C.
I asked to try one medication but they offered something else. The practitioner was nice and responsive though.
Response from Hello AlphaMay 24, 2023
Hi Laurissa, Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. Be sure to choose the corresponding thread for your condition or visit. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns. We appreciate your patience and understanding.
customer
I logged on to my account and some how was automatically charged $49.00. I ask for a refund and was denied.
Response from Hello AlphaMay 23, 2023
Hello! Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. Be sure to choose the corresponding thread for your condition or visit. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns. We appreciate your patience and understanding.
Rubie
Very assessable and I love it that they care about the patient.
Response from Hello AlphaMay 23, 2023
Hi Rubie, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Stephanie
Consistently fast response time and great fast service
Response from Hello AlphaMay 23, 2023
Hi Stephanie, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
