helixvm.comReviews of helixvm.com

scam company, they will charge you 95 dollars and not fill your script, they are fraudulent and should be shut down buyer beware!

So my process was very quick and painless. I was super surprised by how quickly I was able to get my prescriptions and insurance approved. However, now this company is trying to charge me $95 fee months after the fact. My card is declining due to fraud because I never agreed to pay the fee. So I was happy with my experience until they became greedy!!

Horrible experience. Billed 1k for a chat visit for a UTI. This company should not be allowed to exist! Insurance companies be aware as well! Never again!

Total scam. They have charged my insurance for visits and was suppose to receive a prescription never received it but keep trying to charge my credit card and insurance. Do not use their services

If I could give it negative 20, I would. I was told that my visit would be covered by my insurance ... LIES. Now, they want to charge me $500 for answering a couple questions and never receiving any medication or being able to get prescription filled.

I submitted my insurance information for a prescription refill, and I only got 7 pills when my monthly prescription is 45 pills. They billed my insurance and sent me another bill for $100. In my opinion, this is a criminal enterprise and should be investigated by the Better Business Bureau and any other regulatory agencies applicable as the way the practice business is akin to La Cosa Nostra. They should not be trusted under any circumstances and they should review the Hippocratic oath and I wouldn’t doubt that they akin to organized crime and everything that’s wrong with the healthcare system.

Total scam. I requested a prescription refill for NAUSEA MEDICATION and they ordered me a whole list of lab tests to get drawn before they would refill it. What?? I called and flagged it with my insurance as well as my bank. Stay far away

I requested a refill of my medication on their Fast Track RX platform. The doctor prescribed it to me on August 5th 2024. I received email and text message notifications that the medication was sent to my pharmacy. When I viewed my patient treatment plan document, it stated the doctor prescribed the requested medication (controlled substance) and authorized it as a one-time-only event. Quantity of tablets was 7, dosage 1mg, medication Clonazepam. So I contacted support and patient servicing team because my rx wasn't at the pharmacy yet, and they told me that they do not prescribe controlled substances to my state, and that I was never prescribed any medication on August 5th, and that the whole ordeal never happened. I told them that I was prescribed this medication by a Dr. William Berg as documented in my patient records. Upon signing in to grab a copy of my record to show them, I realized that my records from August 5th, 2024, were gone entirely. I have been contacting them for a copy of my medical records now for the past week, and nobody has responded. I contacted the executive team to let them know of the situation and that I would consider litigation if the matter was not resolved. Tampering with medical records is a serious crime that can result in criminal charges, fines, or loss of medical license. As a law student, this does not fly with me. Stay far away from this company. They are very unprofessional and unethical in my opinion.