Helium 10 Reviews | Read Customer Reviews of helium10.com

Helium 10Reviews of helium10.com

3.3705 reviews
Internet & Software
500 Technology Drive, Suite 450, Irvine, California

Call Directions Website

Helium 10

About Helium 10

Helium 10 is a leading SaaS company that empowers e-commerce sellers, brands, and agencies to excel in the competitive worlds of Amazon, Walmart, and beyond. Helium 10's comprehensive suite of software solutions, with 30+ online tools, is crafted to cater to the unique needs of these marketplaces. Whether you are a seller, brand, or agency, Helium 10's wide array of powerful features, including advanced product research capabilities, keyword research tools, listing optimization & management tools, competitor analysis, and efficient inventory management solutions, equips you with the necessary resources to grow your e-commerce business and surpass your competition. By harnessing data-driven insights and offering a user-friendly interface, Helium 10 enables informed decision-making, improved visibility, and maximized sales potential. Join millions of sellers, brands, and agencies who have entrusted Helium 10 to elevate their Amazon and Walmart businesses. Helium 10 is always striving to provide the best software for their users, and launch new and improved tools regularly. Experience an unparalleled e-commerce journey and reach new heights with Helium 10.

Helium 10 (helium10.com) has 705 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: helium10.com
Website: helium10.com
Category: Internet & Software
Location: Irvine, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 52% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Internet & Software, California

Helium 10 reviews

705 approved reviews, newest moderated first

Leigh R.
Sep 14, 2020
Love the variety of tools
Love the variety of tools. But it is a bit overwhelming when deciding which tool to use. And learning the tools is not easy. I gave a five star rating due to the effort of the company to offer value with new tools.
Response from Helium 10Jul 26, 2022
Hi Leigh! Thanks so much for your time and for leaving us a review! We greatly appreciate it. We now have the Helium 10 Academy that you can enroll in for free! You'll learn the basic, hands-on, technical skills required to operate our tools. You'll learn how to use a wide variety of our tools as well! Have you heard of Bigger, Better Launch by Helium 10? Bigger, Better, Launch is a monthly webinar where we showcase what’s new at Helium 10 such as product updates, new releases, and special announcements. Don’t blink or you’ll miss out! To view the past webinars or to sign up for the next one, please visit our website here - https://www.helium10.com/monthly-product-launches/ Thank you Leigh! Have a great rest of your day!
Report
Frode Y.
Sep 4, 2020
great tool and great costumer service
great tool and great costumer service
Response from Helium 10Jul 26, 2022
Hi Frode! Thank you for taking the time to leave us a review! That's awesome to hear that you think our tools are great for your e-commerce business! We love our support team too, if there's anything you need whether it be technical questions, account issues, or general questions - please feel free to e-mail [email protected], we'll be more than happy to help! Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/
Report
Trevin P.
Aug 18, 2020
Love this software
Love this software. Everything they have done with Amazon tools has change the game for my FBA business.
Response from Helium 10Aug 16, 2022
Hi Trevin! Firstly, thank you so much for leaving your honest feedback! We greatly appreciate it. We know this review is old and we're just getting around to it but thank you again for supporting us and it's great to see how far you've come in your entrepreneurial journey! Keep up the great work and keep crushing it!
Report
Ted M.
Aug 15, 2020
Helium 10 Rocks!
Helium 10 is an amazing package and comes packed with the tools that sellers need to be successful on Amazon! It's honestly a must-have for Amazon sellers... with everything from Freedom Ticket training, to the tools that help with product research, email creation, listing optimization... it's all here! I couldn't do without it! When new sellers ask where they should start... I tell them to start with Helium 10!
Response from Helium 10Jul 26, 2022
Hi Ted! Wow! Firstly, thank you so much for taking the time to leave us such an amazing postive review. We greatly appreciate it! At Helium 10 it's our goal to provide our users everything they need to become successful sellers - from training on our tools (through Helium 10 Academy), training on how to start selling on Amazon (through Freedom Ticket), and providing weekly webinars and Q&A's with not only our in-house experts but outside experts as well. Want to discover what's next for the future of e-commerce? Check out the Sell + Scale Summit, a new conference hosted by Helium 10. For more information, visit the Sell + Scale Summit website here → https://www.sellandscalesummit.com/s3 Thank you again and have a great rest of your day!
Report
Russell H.
Aug 13, 2020
Great tool
Great tool, very insightful.
Response from Helium 10Jul 26, 2022
Hi Russell! Thank you for taking the time to leave us your review! We appreciate it. It's awesome to hear that you're enjoying our tool! Have you heard of Bigger, Better Launch by Helium 10? Bigger, Better, Launch is a monthly webinar where we showcase what’s new at Helium 10 such as product updates, new releases, and special announcements. Don’t blink or you’ll miss out! To view the past webinars or to sign up for the next one, please visit our website here - https://www.helium10.com/monthly-product-launches/ Thank you Russel! Have a great rest of your day!
Report
Paul B.
Aug 13, 2020
have been very happy with the tools…
have been very happy with the tools provided in the Helium 10 package. They provide much needed insight.
Response from Helium 10Jul 26, 2022
Hi Paul! We appreciate your taking the time to leave us your review! Thank you so much! We're so glad that our tools are providing the much needed insight so that you can make the best decisions possible for your e-commerce business! Have you heard of Bigger, Better Launch by Helium 10? Bigger, Better, Launch is a monthly webinar where we showcase what’s new at Helium 10 such as product updates, new releases, and special announcements. Don’t blink or you’ll miss out! To view the past webinars or to sign up for the next one, please visit our website here - https://www.helium10.com/monthly-product-launches/ Thank you again Paul and have a great day!
Report
Bill S.
Aug 12, 2020
It is difficult to understand how to…
It is difficult to understand how to use the programs.
Response from Helium 10Jul 26, 2022
Hi Bill! Thank you for taking the time to leave us your honest feedback, feedback like yours helps us make improvements across our whole company. We're sorry that you had a difficult time learning how to use our software! We do have resources such as our Helium 10 Academy where students will learn the basic, hands-on, technical skills required to operate most of our tools! For more information, please visit our website here - https://www.helium10.com/academy/ Did you know that the 10 in Helium 10 stands for striving to provide 10/10 service? If there’s anything we can do to turn those 3 starts into 5, please feel free to e-mail us at [email protected] or contact me directly at [email protected].
Report
Millie A.
Aug 9, 2020
I'm still learning how to move around…
I'm still learning how to move around within the tools. Your training is excellent! The tools provide very valuable information.
Response from Helium 10Jul 26, 2022
Hi Millie! Firstly, we'd like to say a huge thank you for taking the time to leave us your honest feedback! Thank you for the kind words! Our brand evangelist do a great job in providing well put together training videos and making them informative yet so entertaining at the same time! Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/
Report