Helium 10 Reviews | Read Customer Reviews of helium10.com

Helium 10Reviews of helium10.com

3.3705 reviews
Internet & Software
500 Technology Drive, Suite 450, Irvine, California

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Helium 10

About Helium 10

Helium 10 is a leading SaaS company that empowers e-commerce sellers, brands, and agencies to excel in the competitive worlds of Amazon, Walmart, and beyond. Helium 10's comprehensive suite of software solutions, with 30+ online tools, is crafted to cater to the unique needs of these marketplaces. Whether you are a seller, brand, or agency, Helium 10's wide array of powerful features, including advanced product research capabilities, keyword research tools, listing optimization & management tools, competitor analysis, and efficient inventory management solutions, equips you with the necessary resources to grow your e-commerce business and surpass your competition. By harnessing data-driven insights and offering a user-friendly interface, Helium 10 enables informed decision-making, improved visibility, and maximized sales potential. Join millions of sellers, brands, and agencies who have entrusted Helium 10 to elevate their Amazon and Walmart businesses. Helium 10 is always striving to provide the best software for their users, and launch new and improved tools regularly. Experience an unparalleled e-commerce journey and reach new heights with Helium 10.

Helium 10 (helium10.com) has 705 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: helium10.com
Website: helium10.com
Category: Internet & Software
Location: Irvine, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 52% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Helium 10 reviews

705 approved reviews, newest moderated first

Roopa B.
May 15, 2023
Very well informed
Solved my issues quickly and very courteous.
Response from Helium 10May 17, 2023
Hi Roopa! Thank you for your feedback! We are delighted to hear that you are happy with our Support team's efforts. At Helium 10, we take pride in providing top-notch customer service to our users. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Please don't hesitate to reach out to us if you have any questions or concerns. We are always here to help! - Helium 10
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The Heatpack C.
May 13, 2023
the agent Kimberly was very helpful
the agent Kimberly was very helpful
Response from Helium 10May 17, 2023
Hi there! Thank you for your feedback! We are delighted to hear that you are happy with our Support team's efforts. At Helium 10, we take pride in providing top-notch customer service to our users. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Please don't hesitate to reach out to us if you have any questions or concerns. We are always here to help! - Helium 10
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DAF
May 13, 2023
My experience with Helium 10 customer…
My experience with Helium 10 customer service was excellent! I wasn’t getting full access to what I needed due to an error I made when signing up. Customer Service found the problem and corrected it. They were patient & kind while communicating with me.
Response from Helium 10May 17, 2023
Hi there! Thank you for your positive feedback! Your satisfaction is our top priority, and we will continue to work hard to meet your expectations. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Please don't hesitate to reach out to us if you have any questions or concerns. We are always here to help! - Helium 10
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Jonas R. M.
May 12, 2023
Perfect H10 customer support!
I were in contact with H10 customer support (Elmer). The response was unbelivable quick and very helpfull. I really reccomend this tool. They take care of every client.
Response from Helium 10May 17, 2023
Hi Jonas! Thank you for your positive feedback! Your satisfaction is our top priority, and we will continue to work hard to meet your expectations. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Please don't hesitate to reach out to us if you have any questions or concerns. We are always here to help! - Helium 10
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Alexander
May 12, 2023
Best Customer support
Customer support was very helpful!
Response from Helium 10May 12, 2023
Hi Alexander! Thank you so much for taking the time to leave us your positive feedback! We appreciate you recognizing the hard work and dedication our Support team has to provide excellent support and service to Helium 10 users. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Thank you again Alexander and have a great rest of your day! - Helium 10"
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Walter
May 12, 2023
Nice and quickly to answer my question.
Nice and quickly to answer my question.
Response from Helium 10May 12, 2023
Hi Walter! Thank you so much for taking the time to leave us your positive feedback! Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Thank you again Walter and have a great rest of your day! - Helium 10
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Nikki
May 11, 2023
Great guidance with my issue!
Great guidance with my issue!
Response from Helium 10May 12, 2023
Hi Nikki! Thank you so much for taking the time to leave us your positive feedback! We appreciate you recognizing the hard work and dedication our Support team has to provide excellent support and service to Helium 10 users. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Thank you again Nikki and have a great rest of your day! - Helium 10
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Sunny
May 11, 2023
How to remove unrelated item from the list on Helium10
Chat option was super fast and was veery helpful. He helped me soo fast and i am very happy with his service. thumbs UP! :) :)
Response from Helium 10May 12, 2023
Hi Bolormaa! Thank you for leaving us a positive review. We are glad to know that our Support team has been helpful to you. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Thank you again Bolormaa and have a great rest of your day! - Helium 10
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