Helium 10Reviews of helium10.com

Das Tool bietet eine hervorragende Möglichkeit, tiefgehende Analysen und Marktforschung im Amazon-Umfeld durchzuführen. Die Benutzeroberfläche ist intuitiv gestaltet, sodass selbst Anfänger sich schnell zurechtfinden können. Die zur Verfügung stehenden Funktionen und Daten sind ausgesprochen umfassend, was es zu einer wertvollen Ressource für jeden macht, der im Amazon-Markt erfolgreich sein möchte. Allerdings gibt es manchmal Abrechnungsprobleme, die etwas ärgerlich sein können. Diese sind jedoch eher die Ausnahme als die Regel und beeinträchtigen die allgemeine Benutzererfahrung nur minimal. Der Kundenservice ist bei der Lösung dieser Probleme in der Regel sehr hilfreich, sodass sie schnell geklärt werden können. Insgesamt ist das Tool trotz der gelegentlichen Abrechnungsprobleme sehr zu empfehlen. Es liefert wertvolle Einblicke, die es ermöglichen, fundierte Entscheidungen im Amazon-Geschäft zu treffen. Daher würde ich es definitiv weiterempfehlen für jeden, der im Amazon-Marktplatz erfolgreich sein möchte.

I use a starter package and I forget to cancel it. It charged me for the next month even though I didn't use it I asked support for a refund, But she did not give it. Not the same as other companies, it is not professional.

the support provide me a solution for invoice not showing currency. now i can apply for expense for my company, and it helps a lot.

Super support, problem was solved within 24 hours, top! A special thanks to Mike da Jose, thanks for your great effort

Much like a few other reviews here. They put my account on hold instead of canceling. After few months, i noticed it is on hold so i logged in to cancel, but there were no option to cancel unless you unfreeze the account first. Unfreeze instantly charged my credit card without confirmation and customer service refused to refund it even though i contacted them within few mins of this happening. It seems like a very shady tactic to charge people who want to leave one last time.

My experience was absolutely the very best. Hazel was patient and knowledgeable. She had to walk me through "screen shots" and how to get them to her so she could see what I was seeing but once she saw what was happening with me, she was able to solve my problem toot sweet. She is a wonderful employee and deserves a raise!

Hazel was so supportive and she managed to help all my concerns super fast

Helium10's customer support system is very strong and they really take their customer's concerns seriously. Whenever I have reached out to them, they always addressed my problems. The tools that they have kept on adding has literally made Helium10 one of the best softwares to use for Amazon sellers!