H-E-BReviews of heb.com

Whether shopping in stores or using their App/site, you can’t go wrong. Also you can budget and get recipe ideas specifically for the items in your cart or pantry !!! Staff is always great in any TX locations I have been to. Love it

Wednesday I took my little service dog to the HEB on blanco road, and my dog accidentally pooped on floor,I felt bad that I didn’t have anything to pickup, there is one of the employees came and cleaned up for me, and when I was checking out a young man came up to me and me with his face not very nice and told not to bring my dog inside the store if I don’t take care the mess, very rude that what he said, I moved to San Antonio since 2000 for 26 years I been going to HEB maybe spent quite over a couple hundreds thousand dollars, I could been go to Walmart, Whole Foods or Trader Joe’s, but stick with HEB, since whatever happened at HEB I was so sad and crying, my dog always with for me to feel safe and happy, if your policy not allowed to have pets then you should put the notice, you should respect people especially customers. I felt so bad I don’t know I could go back to shopping there again, I’m writing this review to whom it may concern. Thank you. JudyDinh.

I ordered bread in my curbside pickup order and when I got home I saw bread was not only expired but rotten, anyone could see through cover.

San Antonio, TX -- May 19, 2026 -- Minister Tyrone Merritt Sr., D.Div., a disabled senior citizen a resident of San Antonio Texas has filed a federal lawsuit accusing H‑E‑B Grocery Company, LP and their store manager Jake De La Cruz, of violations of the Americans with Disabilities Act (ADA) and discriminatory treatment at the H‑E‑B located at 999 East Basse Rd., Suite 150, San Antonio, TX 78209, The suit claims that Merritt, who was shot in the head over 35 years ago, was using a doctor‑prescribed assistive device for memory, as he has done ever since the incident in 1991. While shopping, he was approached by H-E-B store manager Jake De La Cruz, who questioned him about his body-worn camera. Despite Merritt repeatedly explaining on video that he had been shot and was wearing a medically prescribed ADA device, De La Cruz allegedly refused to provide reasonable accommodation as required by law, denied him access, and called the police with a false report that Merritt was "recording and making customers uncomfortable." The San Antonio Police Department CAD Report (SAPD‑2025‑1672793) confirms the manager's statement and shows that multiple police units were dispatched, despite no criminal conduct or disturbance by Merritt. "This wasn't just a misunderstanding -- it was discrimination," said Merritt. "Disabled people deserve dignity, not humiliation. I filed this lawsuit to protect my rights and the rights of every disabled Texan who shops at H‑E‑B." The U.S. Department of Justice Civil Rights Division has also logged Merritt's complaint under File No. 670502‑FZC, confirming that the matter raises federal disability‑rights concerns. This site contains videos and information

13100 N FM 973, Building 1 MANOR, TX 78653. I have visited this store countless times. I wanted to tip my hat on all of the fantastic employees at the deli and bakery. Numerous times I co.e out of work after 10 or 12 hour shift. I do t have ti.e to shower to go to HEB when going home. Although, I do try to make myself presentable. Every time they great me with a smile, offer their help, they stop what they are doing. Sometimes another happens to pass by and offers assistance. They have never made me disgrace, nor do they diminish me, they always treat me with respect and friendliness and willingness to help. Now, this is genuine HEB Customer Servi and this is why HEB is the best place and sells the best quality products and clean stores. Thank you, Elaina

The store in Belton Texas is dirty all the time. Floors dirty and shelves not stock well.

My friends and I were at an HEB late at night in our socks after having been dancing all night in our shoes. We got a lot of food and were getting our last items when a worker stops us and kicks us out for not having shoes because “it’s a Texas law that you can’t shop without shoes or a shirt”. So on the way of getting kicked out I looked up this “law”… it doesn’t exist.

0:23 0:08 0:09 View all H-E-B 4.7 (1.9K) Grocery storeOpen Overview Products Reviews Photos About Google review summary 5 4 3 2 1 4.7 (1,923) Reviews All fresh produce83 friendly staff158 heb brand21 brisket12 +6 Sort by Most relevant Newest Highest Lowest Jim Johnson 6 reviews I had a grocery store cart accident at H-E-B in Melissa Texas on 11/13/2025! It was assigned H-E-B Case # 09828841, I was in the McKinney Medical Center for 18 days! I had to have a complete left hip replacement and went through rehab at … More Photo 1 in review by Jim Johnson Photo 2 in review by Jim Johnson Ken Local Guide·10 reviews·1 photo 3 weeks ago New I have to admit, I wasn't thrilled about HEB moving in and basically replacing the stores I knew. But, I had to order a cake for my son's birthday the day before I needed it,they were the only ones willing to take the order, and they … More Photo 1 in review by Ken H-E-B (Owner) 3 weeks ago We're just as excited to be in the neighborhood! Thanks so much for the 5-star rating! Michelle Rudkin 8 reviews·1 photo a month ago This has been my family's go to grocery store since it opened and we always have a great experience here! Employees are super friendly and helpful and there is always someone there to bag your groceries for you, unlike other nearby … More Photo 1 in review by Michelle Rudkin H-E-B (Owner) a month ago We're thrilled to know you had such a wonderful experience with us, Michelle! Hope you enjoyed the Mother's Day treat! Trenton Larkin Local Guide·710 reviews·9262 photos 8 months ago 📍 H-E-B – Melissa, TX 🗓️ 09/28/2025 ⭐️⭐️⭐️⭐️⭐️ (5/5) … More Video 1 in review by Trenton Larkin Photo 2 in review by Trenton Larkin Photo 3 in review by Trenton Larkin Video 4 in review by Trenton Larkin+13 ❤️1 Jim Johnson 6 reviews Edited just now I had a grocery store cart accident at H-E-B in Melissa Texas on 11/13/2025! It was assigned H-E-B Case # 09828841, I was in the McKinney Medical Center for 18 days! I had to have a complete left hip replacement and went through rehab at the hospital! On the last day of rehab, I was going through my last rehab session! All of a sudden, I had a heart attack getting ready for a workout on a bicycle simulator! I was very lucky the heart attack occurred in the hospital! I wouldn't be here today! I was rushed immediately to intensive care unit! I had two more heart attacks! They put me on an external pacemaker machine! The next day, they implanted a Pacemaker which I still have today! My life has changed dramatically and I need further attention and support to get my life going in a limited environment unfamiliar to me! I will need some type of battery operated vehicle, a walking cane, and a walker! Even with those, I will be very limited in my activities! I will need further medical attention! H-E-B has refused to accept any responsibility for my accident and permanent injuries! Attached are 2 pictures, both showing the location of my accident before and after! You will see they accepted the mistake by lining the curb with a display racks to curtail any other similar customer accidents! They offered me $750 (LOL) as a show of good faith! I refused it as an insult since my medical costs were in the tens of thousands of dollars! Eventually, they offered $10,000 to me, but gave Aetna Insurance half of it! I needed all $10,000 plus much more! I was so sick, I couldn't handle all the pressure! I gave up since I had no help! To keep me going past 86 years old, I will need medical aids to help me get around and much more medical attention! They are much more interested in money than their faithful customers! Please help me get the alarm out and hopefully getting enough money to take care of myself in my short life! Thanks! James Johnson 86 years old PO Box 601 Melissa,TX Texas Military Veteran Totally disabled I love the USA & my fellow Americans 972-827-6051