Robert
Misled
I continue to ask people to repeat what they've said, just as before. Fitter claimed to have told me before purchase that I'd need the next level up system and that screening out background noise was the cause of my issue now, which this lower level aid does not provide. He DID NOT tell me that before ... he did not say I would hardly benefit at all. Why sell something that does not meet my needs? What I get is a bit of clarity on some confusing sounds, when he speaks them, but what I seem to need more than that is more volume in normal conversation. I have wasted thousands of dollars and cannot recommend this fitter.
Response from hear.comFeb 22, 2017
Hi Robert, Thanks for your feedback. We completely understand your frustrations, and we are going to do our best to leave you satisfied. We will be calling you shortly to find a solution. Sincerely, Customer Care




