hear.comReviews of hear.com

Response from hear.comJul 29, 2020

Hello. Thank you for sharing your experience with hear.com and your hearing aids. It's truly incredible what hearing aids can do. Not only are they helping you hear better, but they're also similar to any of the latest tech gadgets out there. I'm sure your wife is as happy as you are! If there's anything we can do for you in the future, please let us know. In the meantime, enjoy the sounds of better hearing! - hear.com team

Response from hear.comJul 29, 2020

Hi JoAnne! Thank you for sharing your feedback. We're happy to hear that we were able to provide a professional yet friendly service. If there's anything we can do for you in the future, please feel free to let us know. Happy Hearing! - hear.com team

Response from hear.comJul 29, 2020

Hi Osman, thank you for taking the time to share your experience with hear.com. We're very happy that we were able to deliver such a great experience for you. If there's anything we can do for you, please feel free to reach out! - hear.com team

Response from hear.comJul 29, 2020

Hi Howard! Thank you for taking the time to share your feedback! We're happy to hear that you had an awesome experience with hear.com. We try to make everything as simple as possible for you. Hope you continue to enjoy the sounds of better hearing! - hear.com team

Response from hear.comJul 25, 2020

Hello Pat! Thank you for taking the time to share your experience with hear.com. We're so happy that you found everyone helpful. We have a 100% money-back guarantee so that you can try hearing aids at no-risk to you. If in the future you decide that you'd like to give hearing aids another try, feel free to reach out. We're here to help! - hear.com team

Response from hear.comJul 25, 2020

Hi Kenneth! Thank you for taking the time to reach out to us. I've reached out privately in order to get some additional information to locate your account to see exactly what happened. I'm looking forward to helping you. Updated hear.com response: Hi Jean! Thank you for getting back to me to explain your situation. I'm sorry that our service didn't meet your expectations. Since our partners are licensed audiologists they can charge a fee for the consultation and the test. To schedule your appointment we place a $1 hold on a card, which will drop off within a couple of days. The reason we collect a $1 hold is because we have a cancellation policy, as many doctor's offices do. If you decide you want to cancel your appointment there's no charge, however, if you don't show up without calling or informing the provider there's a $50 charge. We've set these policies to protect everyone's time. We do appreciate your feedback, and hope we can work together in the future! - hear.com team

Response from hear.comJul 24, 2020

Hello Wayne! Thank you for taking the time to share your experience with hear.com. We're so happy to hear that you loved the hearing aids, and the service provided by Marci and our partner provider. I will pass along the feedback to Marci, she'll be very happy to hear. We hope you continue to enjoy your new hearing aid! If you need anything, please don't hesitate to reach out. - hear.com team