Kevin A.
I WOULD GIVE THEM NEGATIVE 5 STARS
If I could give them negative star's it would be -5 star's. I didn't do my due diligence in research on this unscrupulous company and got sucked in to their scam. Just to place an order when you put your email address in, it automatically signs you up for a subscription. Even before you decide to order anything. So once you place an order you get recurring charges on your account. I did start giving the product to my 12ish year old lab. I really couldn't tell if it was working or not. He would sometimes chew on his feet to where they were raw, then lick them. But not all the time. About a month into the treatment he got really sick and ended up at the vet with fluid bill up in his chest and abdomen and that afternoon was put to sleep. Not saying that it was the product that I had purchased from this company that made him sick, but I have quit a bit left and may have it tested to see what it actually is. None the less, they sent me an email stating they are sending more product and once again billing my credit card for said product. I reach out to the Healty Petz, but didn't get a response. After a few days I received another 3 bottles. So I reached out to them again and stated I do not need this product as my dog passed away and I would like to send it back for a refund. They state that there is a 60 day return policy if unsatisfied. So they finally sent me an email stating if I were to send back the product for a refund I would have to pay shipping and duty taxes as I would be shipping it from the UK... I emailed them back and said " I am not in the UK, I live in the USA". They then proceeded to switch it around and stated it would have to be shipped back to the UK. I f I wanted just a refund ( which would be cheaper than the shipping and duty costs ) I could get a 50 percent refund... I said ,fine it's better than having to deal with this company again. That was yesterday July 28, 2026. Haven't gotten the refund as of yet. We will see... They will probably charge my account instead! Stay away from this company, they will rip you off....

