HealthyPets.comReviews of healthypets.com

Received quickly this time thank you

Have been highly disappointed with the service for a back order that I was told would ship and after 4 phone calls and finally given a tracking number the expedited shipment didn’t even ship until 7 days later and I still don’t have purchase. But they definitely got they’re money. I know they also own Entirely Pets so going anywhere else for the product I order will result is with the same bad service. I first was ok with the delay back in September and also in October due to the pandemic but enough is enough. Over the last 3 years your service has declined dramatically. Supposing you just don’t care much now that you are a $4.5 billion company.

It has been 17 days since I placed my order and Healthy Pet is still holding my money for items they don't have in stocks. I canceled my order when I found out (by calling - not because I was notified) that they took my money for merchandise not in stock. They have 101 excuses for not issuing my refund. "short staffed" "accountant not in office today" Healthy Pet is holding $120+ of my money. Never ever ever order from Healthy Pet.

My dog has his chew daily & likes them.

Good overall experience. Product was in stock. Arrived sooner then expected.

Great products and excellent service!

I bought anxiety medication for my dog on healthypets.com and paid for 2 day shipping. Over eight days later, no product and no indication of what was going on. I emailed them and they said the product was out of stock. Why would you advertise a product that is out of stock as being for sale and then not tell the person who ordered it until a week later and only after they asked what was going on?

The ordering and delivery process went smoothly. Price was good for the product I ordered. Now we'll see if it works.