isabelamustatayahoo.com
They steal your money from bank account
I think I paid for 2 weeks to try it and after that they charged me a huge amount. I really didn’t want subscription and now I can’t cancel anywhere. They made it so difficult, so they can charge you what amount they want. They tried so many times… basically they steal your money and maybe they are covered in Term and Conditions somehow. Please do not try anything on their website!!!
Response from Health GenomOct 8, 2025
Isabela, Thank you for sharing your review. We understand how discouraging it is to feel like you’ve been charged for something you didn’t intend to continue. The subscription is meant to renew automatically after the trial unless cancelled, but it should never feel unclear or difficult to manage. We’d like to take a closer look at your account and clarify exactly what happened with the charges. We’ve sent you a request via Trustpilot to confirm your details. If you don’t see it, please contact us at [email protected] so our team can follow up with you directly. – Health Genom team




