headspaceReviews of headspace.com

The app is good enough - nothing amazing and you'll exhaust the content very quickly. However, the company engages very shady billing practices and it doesn't respond to communications regarding canceling your account. Very non-zen! If you do want to use Headspace, do not deal with the company directly, rather use the App Store.

Truly awful underhand practice, i trialled the app at 40% discount, they automatically took 2 years renewal from my credit card £71.88. In terms of what the app does its very basic and low level support, didn't really get on with it. I feel it is just shocking the way they take 2 years renewal without any notification or permission. Do not use this app I have disputed the renewal but so far heard nothing yet from the team. I have contacted me credit card and reported this as fraud. Considering they purport to be supporting well being and mental health i feel this is a despicable way to operate.

Useful Business Growth Strategy Meeting I have just had a 30 minute Business Growth Strategy Meeting with Stephanie for my new bookkeeping business. This has been worthwhile and productive. Stephanie has helped me to define some clear goals and steer me in the right direction to achieve those goal. She provided sound advice about the fees I have been charging. I have downloaded her free Marketing Mindmap which I will use as the basis for my marketing plan. Thanks Stephanie for your time, you are so easy to talk to and connect with. I have come away feeling re-energised and supported.

They have taken £75.00 from my account without asking. I have tried to contact them to ask for it back but my mails are being returned. I am furious. I would like to say that I love this site, its incredibley supportive... I just do not like the fact they took my cash in a very underhand way. I have been fully refunded by this company and I should have updated this review sometime ago, I appologise to Headspace who have been great. I still feel the auto repayments are underhand however.

My Headspace subscription was unintentionally renewed and I wanted my money back. I read the bad reviews about getting money back, but decided to try it anyway. Headspace come through with shining colors! I submitted a request and got a response in one day. My money was refunded in two days. Headspace customer service is awesome!!

I paid to subscribe to Headspace in the hopes of unlocking all the mediations for sleep etc ...so I pay a years subscription only to find only a few of the videos get unlocked and not all of them. They then ask me to pay the same money again to go premium.... That's a bit unfair isn't it? Considering I didn't know I wouldn't be getting all the videos in the first place... Very unhappy with this.

Considering headspace is an app which is supposed to promote mental health and well being, “headspace” has the opposite effect. I am writing this review in a stressed state because headspace have taken funds from my account without any form of reminder about my annual auto renewal. And no I did not receive an email 30 days prior to this! Or any email in fact to remind me that it is due for renewal. I have barely used the app and I did not realise that headspace would be renewed. If I had received an email I would have cancelled immediately. Headspace is supposedly designed to promote healthier living and provide online low level support for anxiety and low mood should recognise that money is a major stress trigger to mental ill health. And this has been a stress trigger because taking money without knowledge DOES have an impact and knock on effect with finances! Headspace offers no customer service which offers telephone support. There seems to be a pattern of negative reviews from individuals who have experienced this. And clearly nothing has been done to change poor customer experience.

I cancelled my subscription and auto renewal in January this year and received a confirmation regarding this. Six months later I read in a newsletter from headspace that my subscription is on auto renewal. How!? They have also removed the "disable automatic removal" button from their website, instead you most click on billing details and from there got to a cancellation page, that isn't mentioned anywhere in their help center. I have now tried to cancel my subscription there multiple times but every time it says that they have internal problems and I should try again later. How in the world can a company that claims to want to support health and happiness behave in such an unethical way! I would never recommend anyone to subscribe to headspace because of the awful service. I really can't understand how such a big company can behave in such an awful way.