Clarissa M.
The webinars are excellent quality with…
The webinars are excellent quality with great speakers.

The key to this success lies in HR professionals’ ability to become strategic partners in their business by planning, recruiting, engaging, and developing their people. Since 2004, we have built our research-based learning resources on your behalf to achieve that mission. Our certifications, conferences, and on-demand content build strategic capabilities that drive personal and organizational transformation.
Human Capital Institute (hci.org) has 609 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Education Services · Cleveland, Ohio
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Education Services · Dublin, Ohio
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Education Services · Dayton, Ohio
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Education Services · Columbus, Ohio
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609 approved reviews, newest moderated first
Clarissa M.
The webinars are excellent quality with great speakers.
B. E.
The course started out with a lot of technical issues. I think that the platform that is used for the course is awful, to say the least. There were to many people in this particular course. From my understanding, there were about 70 of us in the class. For this type of course, I think that there should be a max of 30 people. Also, the description of the course is misleading. This course is met for someone who hasn't done WFP or looking to start WFP in the near future (3 or less months). Myself and colleagues The breakout sessions were not thought out well. We would have a breakout session on a topic and only have half of the information to complete the task. In some cases, if we would have gone further a few more slides the activity would have made more sense and connected with the material better. A few times during the breakout session some of my group could not hear each other due to the platform being used. In all, the materials are good for those that don't know about WFP, but I wouldn't recommend this course, especially with the platform that is currently being used.
Response from Human Capital InstituteMay 28, 2020
Thank you for your review. We are sorry that your class experience didn't meet your (or our) expectations, especially with the technical difficulties. We hear your frustrations with the breakout sessions, and we are moving to another platform. Your class size with 34 participants was one of our largest (it may look like 70 because learners were dialed in with their phone and computer). I will share your content feedback with our facilitators and instructional designers, so we can improve. Take care and be well, HCI
Andrew C.
Amazon Course
Jo S.
The instructor for the course was great! The information prior to the class and after has been lacking. The reminder for the class came the evening before the class date. There were no directions for how to get to the course materials (not entirely intuitive) and how they should be utilized before and after the course. The exam for the course was supposed to be loaded by 5/20/20 (for class dates of 5/12 & 5/13) and it is still not active. It is ideal to take the exam when the information is fresh. In a nutshell, the instructor was great, the support from HCI needs improvement.
Response from Human Capital InstituteMay 26, 2020
Hi Jo, Thank you for participating in our course and sharing this feedback with us. We agree and sometimes, unfortunately, our pre- and post- course emails get stuck in SPAM folders. I will share this with Customer Support so that we can improve. Take care, HCI
Lisa F.
I was disappointed that there were so many technology issues. I tried to be sensitive to the fact that Covid-19 has added a layer of complexity. However, HCI has offered virtual training of this nature for years. Overall, the content was very informative. The instructor was very pleasant. However, I thought that the instructor could have been more engaging. Although we did have breakout groups, our teams often felt unprepared to effectively execute the group activities. The class size was too large with over 70 participants. So, I believe this may be why the training lacked meaningful participation.
Response from Human Capital InstituteMay 23, 2020
Hi Lisa, thank you for your review. Yes, we agree and we are improving our tech platform. We are sorry that the course didn't meet your expectations and we want to do better. We hear your frustrations with class particpation..Your class size with 35 particpants was one of our largest (it may looked like 70 because learners were dialed in with their phone and computer). I will share your feedback with our facilitators and instructional designers. Take care, HCI
Shabnam V.
The CMHR content is solid - very useful. It goes deep in concepts without losing touch with practical application. The facilitator, Meghan was amazing in her ability to engage all participants and share her expertise.
Kimberly C.
Content was GREAT, loved the facilitator. Technology was a bit challenging. Breakout rooms were awkward. We were put with the same people all day, some couldn't hear or could hear but not say anything. It ended up being me and one other person making all the input for our group. Might have been better to have one case study we could walk through the SWP process from A-Z
Ali A.
It was good however will much better if: 1. Facilitator use the pointer and pin to write comments reflection and guidance during presenting slides. 2. Apply real examples and demonstrate examples step by step.
Response from Human Capital InstituteMay 19, 2020
Thank you for your participation and feedback! We will share it with the facilitator.