Stephanie
No Follow, no ability to escalate a complaint
I am beyond disappointed in this service. We did not finish up our sessions, our therapist canceled our services without speaking to me first. They provided inadequate support and when I reached out to a supervisor no once contacted me. It’s been nearly 2 weeks. For a service that is here to help support families, children and parents I am deeply disappointed in this service.
Response from Hazel HealthAug 4, 2025
Hi Stephanie, We truly appreciate your feedback and are committed to providing the best patient care. Due to federal regulations and Hazel policy, we’re unable to address this issue online, but please give us a call at 1-800-764-2935 if it hasn't yet been resolved yet by our team. Thank you!



