Hazel HealthReviews of hazel.co

I wish they would give some kind of feedback to the parents. I was not aware the program was only 1 month long. We got no communication at the end. It felt like a free trial which is not helpful to the child or the parents. I guess I should lower my expectations with free programs.

I loved the therapist but no exit letter. There was not a conversation on what's next. There was no referrals or explanation on her findings. I am not happy at all.

Therapists kept changing through out the course

Communication was awful. Then they wouldn’t communicate when services ended. We were suppose to be referred for long term therapy and never got any thing.

I have no idea what was going on just that someone was working with my child no updates were provided and no clue as to goals accomplished. There is no difference in my childs behavior

Limited feedback from sessions to parents and no information about next steps.

Terrible follow through. Now my daughter won’t see a therapist. We went through three counselors before finding one and at the end of our 8th session, we never heard from anyone again until now. Very disappointing.

Overall, experience did not seem to be conducive to child's management of presenting symptoms. I understand this therapy is a short term course but the kid really did not learn anything, use skills, or acknowledge/process deeper emotions. Sessions consisted of watching videos. There was no challenging of how to deal with negative thoughts. I did not observe much practice of skills. Practitioner was paid for essentially letting videos do the work. Further, there were some sessions that were 15 minutes or less and insurance was billed the same amount. How does that work? Also the school district was to cover these sessions but money was taken from our personal insurance's HealthFund. Im so confused about why, as we were told there would be no cost to us.