Nanna
Trukket beløb mod vilje
Da jeg ikke kunne huske kodeordet til en bruger, skriver jeg til dem og beder dem slette profilen. Det er dog en kæmpe udfordring for dem, og jeg får trukket månedlige beløb længe efter.
Reality on demand! Watch 3000+ episodes of reality TV + keep up with many of your favourite shows the same day as the U.S. Help @hayuhelps Instagram: hayuuk
hayu (hayu.com) has 712 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Nanna
Da jeg ikke kunne huske kodeordet til en bruger, skriver jeg til dem og beder dem slette profilen. Det er dog en kæmpe udfordring for dem, og jeg får trukket månedlige beløb længe efter.
Eboney S.
The service is extremely hard to cancel. You follow the hayu provided instructions and it "requests" a cancellation. I was charged for months I didn't use after thinking I had cancelled the subscription. I had to send 5 emails to the customer support before they finally cancelled my subscription.
Jolene E.
App crashes a lot constantly had to restart it, there isn't enough variety in shows all seems to mostly be spin offs of the same 2 shows. I cancelled just before a payment was due, they still took a payment from me though
DC
C**P service, just cancelled. Constantly crashing. Sound out of sync with screen. Screen minimises after every episode so you have to open it again. Why not let paying customers see out a proper notice period, i.e. the end of the month for which they've paid, rather than cancellation being immediate?
Robert S.
Just got a free 30 day pass .. What a wast of time The SD CONTENT IS TERRIBLE CAN NOT WATCH LOWEST MARK IS 1 STAR
Mandy T.
Was OK but suddenly app has stopped working. Says would i like to have a free trial. Now suddenly I can't get on anything without the app crashing and their support line is shocking but have to say they did reply eventually. Told you should do twitter originally which I'm not interested getting but did for help purposes. Hopefully will get something sorted.
Joanne D.
Absolutely terrible quality on the app itself and shocking customer service. Various problems loading the app and actually getting to watch anything in the first place however they have also been charging me twice a month despite an ongoing complaint to sort the issue. I have now cancelled my subscription altogether but they are still refusing to refund any of the duplicate payments. They don’t even deserve 1 star. Not worth the hassle, AVOID AVOID AVOID!
Lucy G.
Awful site unsubscribed last month and they charged me twice!! Then this month they charge me again even though I had unsubscribed. Don't trust this site!!