Thomas
Good service
Good service

Hawaii Car Transport is a leading provider of vehicle shipping services to and from Honolulu, Hilo, Kahului, Kona and Nawiliwili. At Hawaii Car Transport, our goal is to make vehicle shipping to and from Hawaii as easy and cost effective as possible.
Hawaii Car Transport (hawaiicartransport.com) has 365 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Thomas
Good service
Charles
Smooth and honest
Mia F.
If I could leave 0 stars I would. CONNOR NIKSES has the most UNPROFESSIONAL attitude ever. He had given me a call this morning wondering about my quote and I had simply told him that I found another transport and he hung up on me after HE called ME which was already rude. I later received a email from him and car transport asking me about my call and the quote so I had called his number again with his extension (594) and I had asked him if he could unsubscribe me from all the calls and emails because I have been getting spammed with a lot of car transport emails and he hung up on me immediately and now won't answer my calls. I had filed a complaint with the management, but I'm not too sure how that will follow through but I just wanted to come on here and write this review because I think that that experience was very unprofessional and very rude and I don't think anybody like that should be working for a car transport company where you're supposed to be welcoming customers and making them feel comfortable with shipping their car. Coastal shipping has better customer service and they make you feel comfortable and safe shipping my car. I would never ship my car with Hawaii car transport after this encounter and I'm not too sure who would ever want to with this type of customer service. This immature and unprofessional employee needs to fix his attitude or find a job with no human contact.
Response from Hawaii Car TransportJul 23, 2024
We sincerely apologize for the negative experience you had with our service. Your feedback is extremely valuable to us, and we are truly sorry for the unprofessional conduct you encountered with one of our representatives. This behavior does not reflect the standards and values we uphold at Hawaii Car Transport. We strive to provide excellent customer service and ensure that every interaction with our team is positive and respectful. Please be assured that we take your complaint seriously and have initiated an internal review to address this issue. We will take the necessary steps to prevent such incidents from occurring in the future. Additionally, we understand your frustration with receiving unwanted calls and emails. We have taken immediate action to remove your contact information from our communication list to ensure you do not receive further correspondence from us. We appreciate your feedback and regret that we did not meet your expectations. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Matthew
Timeline was extremely accurate, good drop off and pickup experience.
Edz
Excellent service and stress free. Everything went smooth and efficient.Communication was on point, thru calls and emails.Car arrived earlier than expected. Would highly recommend.
Denice
Hawai’i Transport made this process very easy and convenient
Tashameek
Great customer service!!! I had a fraudulent incident with my card and they worked with me and I truly appreciate that so much
LN
Good communication. They took care of all the logistics of transporting my vehicle by sea and across the country so I didn't have to worry about anything.