HausandhuesReviews of hausandhues.com

My order was September 13 and still has not shipped.

Ordered some frames over three weeks ago and only a shipping label had been created after two weeks (despite website saying it would arrive within 3-5 business days). Customer support said there were maintenance machine issues and offered a 10% discount. I also got an email asking if I was happy with my purchase before even receiving. I wish the company had more realistic shipping estimates when purchasing given the frames are not cheap to buy. I finally received my order three weeks later but one of the frames is missing a mat. The print I’m framing requires a mat so I requested a replacement be shipped. Surprisingly, the replacement mat shipped and arrived within two days! I am ultimately pleased with the frames and satisfied with my order! It was worth the hassle but patience was necessary!

The prints were very pretty. We’re overall pleased with our purchase. One of them had a bit of sticky stuff on it that I had to gently remove with tape. Also, did not realize the glass would be bendy instead of solid.

Excellent quality frame

I have not received ANY tracking or shipping updates and it has been weeks. Where is my package

My order came quickly but not quite as expected. As I reached out for help, I received a quick helpful response to fix the situation. Awaiting one more package!

Shipping was supposed to be 3-5 business days. It's now been 5 days and I just got confirmation the order was received (was not shipped yet). I was relying on timely delivery for a deadline, so I am disappointed.

Finally found a wall art company that ships on time with great frames. Prices were reasonable too. Just got my second shipment in already :)!