HausandhuesReviews of hausandhues.com

Customer service was fantastic in helping with my order.

I had a great experience with Haus and Hues. Products arrived just as expected and everything looks great. Would definitely order from them again.

The prints we order for our store are great quality and arrive quickly.

First off, the product (3 posters making up one scene) are beautiful and of very high quality. They are just perfect. My disappointment is with being able to contact the organization. There is no telephone number to talk to a person about your order or to ask questions about the products. You have to either chat online or email. Well, okay, I guess. However, several national shopping websites offer Haus and Hues products, so I thought I’d be able to contact them. I went into the chat from their website and you enter your name, email address and question. No one ever came onto the chat window (30 minutes) or followed up to my email. Also, I sent an email the same day and no one ever answered the email either. Also, there is no option on their (Haus and Hues) or any of the national shopping websites offering their products to expedite shipping. That too seemed unusual for such a widely renowned company with excellent products. So overall, they have outstanding, high quality, unique products and lackluster customer service.

This is an Amazing Company with Amazing products!! You won’t be disappointed with anything you order!! Very Professional!!

Ordered a frame. The frame was fine but the plexiglass was smudged and smeared. First they asked for a picture, but the plexiglass flaws do not show up in a picture. So I asked to return it. They said I would have to pay for return shipping, although their website says return in 30 days and you are not charged for return shipping. Now they are back to take a picture. Obviously, they are not going to take it back and I am out $60.00 Get your frames elsewhere. Also, in their first e-mail response to me, they referred to me as IMADOPE. I guess they were right.

We never received the package. Thought we might receive an email saying it was delivered and we didn’t and now it’s nowhere to be found.

No response to customer service email