harttools.comReviews of harttools.com

I have 7 Hart tools. All 20V and they are OUTSTANDING tools. I have and will continue to recommend these tools to family and friends. Thank you for making a great affordable tool!

We bought a blower and a weed eater.Yesterday can today came home. Tried them both out We are so excited to use the weed eater.And blower both have a lot of power and will use them a lot

I just bought a pole hedge trimmer and havent had it long enough to really see how irs going to be so if it is real good i will update my review but it us bad and i hsve problems i wont call hart because readung all the other reviews they dont answer the phone so i will call some one who does answer the phone and that is the BETTER BUSINESS BUREAU and file a complaint with them maybe all the other people should call them also again if it goes ok i will change my review from 3 to what ever.

Bought a HART electric trimmer, it broke, took it back for a refund. Bought another one (thinking the first one was a lemon), it broke. Unable to get it serviced BECAUSE I HADN'T REGISTERED THE PRODUCT! So the warranty is void. What? In other words, the expectation is that the product will break, and they don't want to be responsible, so they make you jump through a bunch of hoops so you won't be able to claim the warranty. And even if I took it for service, it's 40 miles away! I will never buy another HART product. I also noticed they took down their Hart Tools review page. Now I understand why.

Harttools.com was offering a 10% promotional for first- time purchases. I registered my email and phone number (required to get promo code). I never received the promo code. I went ahead and made the purchase because I needed the item and emailed asking for the 10% to be credited back to my original form of payment---the customer service department "worked" on my issue for several days, and then sent an email giving me a promotional code for a future purchase. I asked again if it could be credited back to the current purchase since that was what the website stated was for "first-time purchase"---since I was a first-time buyer and have no idea whether I will be purchasing again from this site, this was not an acceptable solution to me. They then came back and said the item I purchased was not eligible for the discount. I also had to pay a $20 restock fee on an item I purchased and returned in less than a week's time. Very poor customer service--they won't honor the 10% discount they advertised---I assume they just wanted my email and phone number--I have now blocked both and reported them as spam. In the days we live in---Harttools ought to take note of how other companies are succeeding....when you don't treat your customers fairly...they go elsewhere.

Bought a 40 volt weed eater the battery is defective. Only used it a few times. Thats pretty bad when the string that came on it out lived the battery. Tried calling many times just to be put on hold for over a hour. I fo not think they even have anyone there in the customer support center. One of my calls I was on hold for 1hr 40 min. Still no help. I sent a email will see how that goes. If I get help and a battery replacement I will update this review.

Bought the blower, and trimmer together. Have used them for a week now, so far am happy with there performance.

Easy to operate