HappyrunsportsReviews of happyrunsports.com

The bike outta the box is not working. Error code 30 and I bought this bike for my daughter for Christmas and the fact that she still has not been able to ride it. It’s very disappointing. I contacted customer service put my order number in and I’ve waited. This is my third day and I’ve heard nothing back from the company. I tried to call them. Did not get any answer. I actually wanna put the bike right back in the box and ship it back. However, my my wife says I need to wait and get the company a chance. All the reviews were so wonderful and here I get the bike and it doesn’t work.Very disappointing for my daughter.

The bike arrived with a flat rear tire, I emailed support 3 days ago and have not recieved a response

At first I didn’t know what to expect from this company, seeing a lot of paid advertising made me want to get one because it has pedals. They all say the brakes are weak for the weight of the bike, unfortunately I got mine delivered in December so it’s too cold to even try myself. Overall good company, good customer services.

Satisfied with the delivery. Can hardly wait to assemble the bike.

Follow up review Bike arrived quickly ( 7 days Vancouver Canada ) The bike was well boxed no visible damage to any part chargers battery’s wheels safely foam packed Seat well made Good quality components Had one issue quickly resolved by quality customer service support To this stage the customer service has been excellent if the bike is a s good as the customer service I will be happy to ride a happy run .. lol One possible issue In my opinion is that those with very long legs may have an seating issue No intial quality issues The weather is poor here now may be months before I can compare and test the e-bike properly I will review at that time Hope this helps another like myself looking for a strong hill climber good for long rides

Happy Run was quick to respond when I had an issue and covered the problem under warranty. I was back on the road quickly. Highly recommend

I received my bike and it looks and works great. The only issues I had was that the front tire was warped and kept coming off the inner tube which eventually led to a blow out, and the brake light signal was torn. Thankfully, the HappyRunSport team provided a way for me to replace the tire and inner tube as well as the brake light. They provided tracking numbers and communicated throughout the whole process. It can be frustrating when you get a new product and can’t use it the way you want but it’s even more frustrating to have customer service that won’t help, and I can’t say that about this team. They were helpful throughout every step and I’m grateful for the positive customer service provided. Would HIGHLY recommend you get you a bike from them if you don’t already. Thanks again!!!

I rode bike for the first time today very comfortable.It was everything I expected