HappyrunsportsReviews of happyrunsports.com

My GP70 Pro electric bike is outstanding coupled with super performance and a quality build. Customer service is above excellent.

The bike was shipped right away and was very well packaged. Awesome product too!

I bought the HappyRun G-100 Pro about a month ago and rerally love the bike. I have to say the way HappyRun package the bikes and other items are superior to other companies. The bike did have an electrical issue with the display flickering and bike cutting off. I reached out to HappyRun sending Pictures and a video. After about 5 days the company sent me a replacement controller, battery balancer and even a speed sensor to make sure I had the parts that would may fix the issue. Upon installing the controller and battery balancer, it fixed the issue...my bike it up and running. I also bought the G-100 a few months back with no issues with that one. So anyway I am a satisfied customer and HappyRun customer service is spot-on for now. Hope the company continue the good work.

Excellent customer service, especially amongst the e-bike manufactures. They are always super responsive, and stand behind their warranty. The only complaint I have is that the battery cover latch lock broke due to improper fitment. A replacement lock and key set way $45. These are typically $6-10 elsewhere. It was annoying to have to pay so much to replace a part that failed due to design flaw. Still a loyalist and big fan though.

I purchased a full warranty and now your company has sent me to X cotton I wish I would have never bought the $200 year warranty you do not honor it you send me to a warranty company that won't do anything I am very disappointed with your warranty and I would like my $200 return to me since your warranty is nonsense thank you for wasting my time

Always been helpful. Customer service has been straightforward and if I ever had a chance to purchase another bike, I will.

Had an issue with the battery not charging. My grandson was very disheartened. I emailed and they were able to help with troubleshooting and instructional videos. It took me longer than them. I sent videos back of how it did not charge and they responded in less than 24 hrs that battery would be replaced. Update was just given as they are sending new battery via FedEx and FedEx has confirmed it is on the way. Very grateful for their response. Thank you

The Tank G300 Pro is one amazing bike ! I love it ! I drive it 4 miles everyday to work. Shipping was really fast.