HappygiraReviews of happygira.com

I ordered a stroller for my 1st grandbabies baby shower. I ordered this stroller over a month ago and the shower is this Saturday 4/25 and the stroller is still not here. I have emailed like crazy and nothing.. All i can say is if you need a gift, order the gift 3 month in advance and maybe you'll get it in time

We ordered this twin bassinet well in advance to be fully prepared for the arrival of our twins, and unfortunately the entire experience has been extremely disappointing. The delivery alone has been unacceptable — it took over two months for the bassinet to arrive. Communication throughout this time was vague and unhelpful, with no clear or reliable updates. For such an important purchase, this level of service is simply not acceptable. However, the biggest issue is the product itself. The colour looks nothing like the one shown on the website. The difference is so significant that it feels misleading. What we received is completely different from what was advertised. We spent a significant amount of money on this bassinet and planned ahead specifically to avoid last-minute stress. Instead, because of the delays, we had no choice but to use a product we genuinely did not like, simply because we ran out of time before our babies arrived. That’s what makes this so frustrating — had it arrived on time and looked as expected, this would have been a completely different experience. I would not recommend buying from this website. I honestly wish we had chosen a different bassinet. Every time I see it in the room, it is a reminder of how disappointing this purchase has been. EDITED AFTER BUSINESS RESPONSE: Following the company’s response, I would like to clarify that I had already been in direct contact with them prior to leaving this review. However, this is not a case of a minor colour variation. The product we received appears noticeably different from what was shown on the website — not only in tone, but also in its overall look and finish. While I understand that some variation can occur, in this case the difference is significant and quite unexpected. I also attempted to leave a review on the company’s website describing my experience, but it does not appear to have been published. I believe transparent feedback — both positive and negative — is essential for customers making informed decisions. I am updating this review again to reflect my genuine experience. After I originally posted my review, the company agreed to provide a partial refund. However, in order to receive that refund, I was asked to modify my review. I was also offered a larger refund if I changed my review to a positive one, which I declined. I have retained all communications relating to this matter and can substantiate these interactions if required. While I eventually received the partial refund that had already been offered, I do not believe financial incentives should be linked to changing customer reviews. This experience has raised serious concerns for me about the reliability and independence of the reviews that prospective customers may rely upon when making a purchasing decision. For that reason, I am restoring my review to reflect my honest opinion of both the product and the overall customer experience.

I had an issue with my timber playpen after moving and customer service responded very quickly to solve my issue! I appreciated the efficient response.

I love my twin bedside bassinet. Not only is it spacious by my babies have consistent and well rested sleeps at night because of it !

Great experience

Responsive, friendly and easy to work with customer service! Two thumbs up and highly recommended.

AVOID!!!! We are highly disappointed with the "Grow with me" crib. The bed is absolutely not the same as shown on the website! It is suppose to Grow with your Child and have a removable front guardrail, it is not the case!!! Very thin mattress! Splinters everywhere! We do not have any feedback from the customer support to receive the missing removable front guardrail. The bed arrived after 1.5 months!... And from Singapore! Not a US product!

Item has not arrived after 3 months and the support team have no idea where it is or any tracking numbers to support the location of the product. It’s terrible service and I think the tracking information they provide has been falsely created by the company. Terrible