HappygiraReviews of happygira.com

Happygira, not only has superior products, they're customer service department goes above and beyond to communicate, and makes sure each transaction is delivered expeditiously, and to the customers liking. I appreciate the products and detail to the costumer experience and satisfaction!

The product initially was delivered in a beaten up box with rips and damage to the actual item. The team at HappyGira basically told me they thought that we created the damage and then told me they would ship me a new product IF I gave them a good review on TrustPilot. Weird, but I did it because I spent good money on this for my son and desperately wanted what I paid for. It has been 10 weeks, the new product has not arrived and the FedEx link they are sharing with me is from the first delivery in March. I think this company is fraudulent. Until I get what I paid for I’m not taking this down.

The playpen is high quality and the customer service is top notch. We accidentally broke a couple of pieces and they worked very quickly to help replace those pieces. I am a very big fan of the product and company!

We recently purchased a HappyGira Instant Setup Portable Playpen in advance of the birth of our first grandchild. We've used it several times to provide a safe place to interact with our grandchild without interference from family pets. It is a great product. It is very easy and quick to set up and take down. It provides ample room for multiple adults to engage in meaningful play with the baby in a safe and secure manner. We are thrilled with our purchase and look forward to many years of use as our family continues to expand!!

Damaged product and the company has no intentions to fix the issue. Take your business elsewhere. How disappointing! Also, the company only offered a solution (a new non-damaged product) if I gave them a positive review on trust pilot. I did, because it was positive (the customer service) and then was ghosted. With no new product. Absolutely deplorable. I regret spending money on a product from a company like this

HappyGira has proven to be a very safe and effective solution for my growing son’s needs. You can trust that your loved ones are in great hands with HappyGira products.

Wow! Happy gyra products seem nice. Their customer service stinks!!!! I ordered a twin bassinet and because I used a certain payment method, the shipping address converted to my address, not my son's. So I called immediately and they assured me that the address had been changed on the order. However, the bassinet showed up at home a few weeks later. When I called to inquire about getting it shipped back to them I was told they could not do that. So rather than spending hundreds of $ to ship it across the country. I ordered a second unit thinking I could keep the first for when the visit. However, when they opened up the 2nd box there was a pretty substantial dent in the mattress. They thought it would decompress on its own, but when it didn't I had them inspect further and they found a huge crack and hole in the mattress platform as well as a significant dent in the mattress itself. When I reached out to happygyra on day 7, they said they should try fluffing the mattress or using a hair dryer on it. When I wrote back to reiterate that the mattress platform was also broken, they replied that it was outside the return window and therefore all they could offer me was a $5 compensation. Absolutely ridiculous and the worst customer service I have ever encountered. I have spent close to $700 and my son and his wife still don't have a bassinet that they can use when their children are delivered anytime now. If I could give them a zero I would!!! Don't purchase from this company!!!

Bought happygira hearing from other people how great it is. Had the opportunity to have first hand experience of using double stroller from happygira.